Oak Park Dental,

98 Oak Park Drive, Troy, AL 36079

"I went in to see Dr. Eades. I had two appointments here. The first was a consultation to discuss what needed done, and the second was for the procedure itself. For my first appointment, I went in and spoke with them and they looked at my tooth and some images and we agreed on a root canal with local anesthetic. When I checked out with the front desk after my consult, they said they weren't sure if my insurance would cover the cost and they would let me know. They said that out of pocket, it would cost around $700ish. Later that afternoon, I received a call telling me that my insurance went through. So, for my second appointment, I checked in at the front desk and was asked to pay for my procedure in advance - I was asked to pay around $150, and I assumed that was the remaining cost after my insurance. Weird that I was asked to pay BEFORE the procedure, but whatever. During the procedure, I was injected with quite a bit of anesthetic under my top lip. Then, without speaking to me or asking if I was fully numb, the dentist came in and began drilling on my tooth. After I screamed from the pain, he injected MORE anesthetic in my lip. He continued drilling and I screamed again because I could still feel the drill. At that point I asked if he could numb the backside of my tooth/roof of my mouth. He obliged and without waiting, continued drilling. I STILL felt it. He then decided to inject anesthetic directly into the nerve itself which was excruciatingly painful, but I was willing if it meant I wasn't going to keep feeling him drilling into my tooth. He immediately continued drilling after injecting the nerve, and he was able to work for maybe a minute before he reached a spot where I could feel again. At this point, he was scraping the pulp/nerve out and I could feel EVERY part of the procedure. At no point did the dentist ask if I wanted to continue, or make the decision to halt the procedure because of how severe the pain was. I think my favorite part was when the dentist turned on a torch and heated his metal instrument and stuck it inside the socket, and not only did I get to smell my own flesh burn, but I got to FEEL it too. So, I left what was easily the most traumatic dentist appointment I've ever had. I'm now one month post-op and am absolutely petrified of seeing another dentist and I have lasting nerve damage in my lip from the sheer volume of anesthetic they injected into the same spot (with no increased effect). I can't smile or kiss my boyfriend now without pain and being reminded of this horrific experience. Oh, and I was mailed a bill for $300+ when nobody communicated with me at ALL regarding any costs aside from my first estimate when I was quoted an out-of-pocket cost of ~$700, and my second visit after I was told my insurance would be accepted and I was asked to pay ~$150. Suffice to say, I don't feel responsible for this bill. Not after that experience and definitely not after the lack of communication and clarity around the costs associated with the procedure. I know sometimes people just want to be mad and complain, but for anyone reading this, check out my other reviews - namely, the five star review I left for my last dentist in Colorado who not only has a team that communicates EVERYTHING openly and clearly, but has never hurt or traumatized me in the three years of me seeing her. I'd give zero stars if I could. The affect this place has had on me physically and mentally (after ONE visit) is lasting and costly. Update: it has been over a year, and they continue to mail me bills (though the amount has changed), and I still have lasting pain in the nerve above the tooth."

"Dr. Blackmon and his staff are all very nice and explain everything they are doing. Top notch dental care!"

"I would not recommend this dental office. Cleanings were about 10-15 minutes long and only used hand tools. They were supposed to call me to make another appt, but never did. I contacted the office to let them know I had gone back to my former dentist, and the receptionist was curt and unfriendly. I only gave them 1 star because it wouldn't allow me to give them none."

"I want to thank Dr. Eades. I needed urgent dental services, and he was able to get me in and address the issue the same day. I'm extremely appreciative that he was able to work me in and even stay after hours on a Friday before a holiday weekend to help me. He is not just a great dentist; he is a great person. If you are looking for a dentist who cares about his patients and understands their needs, I recommend him unconditionally."