Coosa Valley Credit Union

"Angie Pritchett was absolutely amazing. She was very friendly and helped me even look for a car. The best bank in town!!!"

"They behave more and more like a BoA or Wells Fargo and less and less like a Community Credit Union. This was not the case 10 years ago, but it is now. Buyer beware, there are better local options."

"Terrible service - It's been over a month and no one has contacted me about my loan. How am I supposed to pay y'all if you don't send me something electronically and refuse to send it to my address. Any option would have been more convenient than using Coosa Valley."

"Great experience. I was able to close an account, setup new account, deposit and transfer money with only one representative. Also she set up my mobile app and waited until I sent money through Zelle. Answered all my questions and did not make me feel like I was taking up her time. Angie Pritchett was the best"

"I have had Coosa valley since I was 16 years old. I am 25 now and these past couple of years have been horrible. Every person I speak with is rude and disrespectful in some kind of way. I am a co-signer on my sisters car loan. She wasn’t paying the loan for months and Coosa valley never took the time out of their day to let me know that. They just decided to snatch the money she wasn’t paying out of MY bank account, which caused me to get behind on my own personal bills. I have decided to take over the car loan, and it seems like they are now directing their frustration that they had with my sister, towards me. Also, I am an online student and the school I attend is in Arizona, they always send my refund check through the mail and every time I try to cash it at Coosa valley they either refuse the check or tell me it has to have a 10 day hold on it but the corner store will cash it just by calling my school and verifying the information. I am closing out my account today with Coosa Valley and I will never recommend that bank to anyone. I believe the lady that works with loans is named Kelsey.. her attitude is absolutely terrible. And I believe another one’s name is Kayla. Very very disrespectful for absolutely no reason. I even tried to cash my check so that I could pay the full past due balance that my sister left plus the current months payment and they refused the check and the reason was “because you are so far behind on your loan” please tell me how that makes sense ??? If you cash the check, I can make a payment .. right ??? The First Lady told me it would be a 5 day hold then she went and grabbed her manager who came to tell me it will be a 10 day hold .. oh BUT they want me to make the $1300 payment TODAY! But won’t cash the check for me to do so. It makes no sense at all. I can’t wait to get far away from Coosa Valley Credit Union."