HomeRate Mortgage
7506 East Brainerd Road, Chattanooga, Tennessee, United States
About the HomeRate Mortgage
HomeRate Mortgage is a reputable finance institution located at 7506 East Brainerd Road in Chattanooga, Tennessee. With a commitment to providing personalized and competitive mortgage solutions, HomeRate Mortgage helps individuals and families achieve their homeownership dreams. Their team of experienced professionals offers expert advice and guidance throughout the mortgage process, ensuring a smooth and stress-free experience for their clients. Whether you are a first-time homebuyer or looking to refinance, HomeRate Mortgage is dedicated to helping you find the best loan options to fit your needs.
Photos of HomeRate Mortgage
7506 E Brainerd Rd, Chattanooga, TN 37421, United States
Opening hours of HomeRate Mortgage
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of HomeRate Mortgage
"One of the best experiences working with Home Rate Mortgage on East Brainerd Rd location. They helped me out more than I ever could imagine with a refinance deal! Isaiah Tate treated me first class. Whenever I had questions or needed help on decisions, I couldn’t ask for a better person than Jeanette Jolly! Always dependable and on top of her work getting the job done. I can’t Thank this group enough!"
"I gave them one star because it is not possible to give negative stars. Dealing with HomeRate Mortgage has been nothing but horrible, frustrating, and a waste of my time. They can't seem to get their papers in order in a timely fashion, they appear to lack the ability to communicate effectively with the appraiser they use, they don't communicate with their customers about problems with closing dates or how the file is progressing, and they caused me to waste days of my time while they endeavored to get their things together. After we appeared to be closed, I just heard today (from the closing agent and not from HomeRate Mortgage themselves - because they appear to lack the ability to communicate with customers) that they think they need to close again, despite me having a signed note. I have bought and sold multiple house and I have never experienced anything like my fiasco with HomeRate Mortgage. These people lack competence and any respect for their customers or their customers. Eleven months after my horrible experience with HomeRate Mortgage, my review finally received a response. The fact that it took eleven months for you to respond to my review truly illustrates my point about your lack of concern for your customers and, in my opinion, your utter lack of competence and professionalism. My issues with HomeRate were completely explained in my discussion with an attorney in your general counsel's office last year. I suggest that you review my file, including the notes from my discussion with your attorney. That should adequately inform you of your failings. If you truly wish to remedy your failings, you will find my contact information in your file. If you do not truly wish to remedy your failings, then please do not wait almost a year and then post a patronizing response to my review."
"Called a month ago talked to Ben,I knew it was a long shot but called anyways told him my story he said he would look at it, I never got a call till I called back a week later they said he wanted more info so I gave it and she said he would call back and now 3 +/-weeks later I call back again and he gets a message to call and when he did he told me what I thought but my problem is he wasn't friendly like the previous time when he was looking at making a sale and no return call to let me know ,his excuse was it was marked inwas called back"
"My loaner mortgage rep Ashley did a great job. She always answered my questions and she made sure. I understood everything that was going on though the loan process. Thanks Ashley Broockman."
"We decided to go with HomeRate Mortgage after hearing several advertisements on J103. Nathan Z worked with us for over a year on our special circumstances! He was patient, kind, and always available for my never ending questions! We would recommend the company in a heart beat!"
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