Chattanooga First Federal Credit Union
3120 Broad Street, Chattanooga, Tennessee 37408
About the Chattanooga First Federal Credit Union
Chattanooga First Federal Credit Union (CFFCU) is a local financial institution located at 3120 Broad Street in Chattanooga, Tennessee. Since 1961, we have been dedicated to serving the Chattanooga community and providing banking solutions that cater to the needs of our members.
As a member of CFFCU, you are not just a customer, but also a part owner of the credit union. Our decisions are made locally, ensuring that we prioritize the best interests of our members rather than outside corporate management. We offer a range of services including online banking, checking and savings accounts, debit and ATM cards, IRAs, certificates, and more.
At CFFCU, we strive to make banking easy and convenient for our members. Our location on Broad Street offers ample parking and excellent customer service. Additionally, we have partnerships that allow us to provide our members with special offers on cell phone plans, insurance, and student loans.
If you are interested in becoming a member of CFFCU and enjoying the benefits of our credit union, please contact us at (423) 267-7621. Your savings with us are federally insured up to $250,000 by the United States Government, giving you peace of mind when banking with us. We operate in compliance with federal laws such as the Fair Housing Law and the Equal Credit Opportunity Act.
Join us at Chattanooga First Federal Credit Union and experience the difference of being a member-owner of a community-focused financial institution.
Photos of Chattanooga First Federal Credit Union
3120 Broad St, Chattanooga, TN 37408, United States
Opening hours of Chattanooga First Federal Credit Union
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Chattanooga First Federal Credit Union
"It's so nice to be able to talk to a real person when you call. Everything here is made so easy, such as applying for a home loan, working with different accounts, paying off loans, and so on. If you have any problems with your checking account, Susan is awesome she will go beyond the normal assistance to help you. I have been doing business with CFFCU for at least 20 years or so. I have considered using online banking, and i'm so happy I didn't. Small Credit Union are thr best, Thank you Susan and thank you, CFFCU"
"I LOVE my Credit Union. I get the best service I've ever gotten anywhere. Very responsive to questions I've had. Just did a ReFi and it went smooth as silk. I also have my auto loan there. I would highly recommend CFFCU."
"I've had two loans. One for a motorcycle that I paid off with out issues. The 2nd I have now, and everything was fine until this month. My checking account was compromised which made my payment late. I called to ask if they would waive the late fee... NOPE! and not that nice about it either. Cited Federal regulations. Well I've had late fees waived at CU's and Banks before under the same circumstance. The staff person started ranting about not going to lose her job blah blah blah. That's OK, I won't be back and I won't, and don't recommend this group."
"I have been a member of Chattanooga First Federal Credit Union for about five years, and it is the greatest financial institution I've ever experienced. When I started with Chattanooga First, I was in the process of rebuilding credit and needed an extensive amount of handholding. Not only did I get the advice and counseling I needed, they were willing to walk me through the processes to improve my situation. They cared about me, and I never sensed I was bothering them. Some of my concerns were intricate, and I needed the time they freely gave me. Several years later, my credit score is back about 700 and I just closed on a house with Chattanooga First. They also have my auto note of four years, and have done more for me than I can ever express. Chattanooga First is the epitome and a golden example of the credit union concept, a movement which began a century ago to service the needs of individuals and families in a truly cooperative manner. I tell the staff of Chattanooga First how much I appreciate them regularly. I'm just one member, but I feel as though my issues matter to every rep to whom I speak and with whom I do business. There is no possible way I could have accomplished this much without Chattanooga First Federal Credit union, and I say this from the bottom of my heart. They are a key part of my plan to keep my financial life stable, growing and backed up by the best information and services available to me. They have the ability to make decisions locally. Customer service, to me, has been extraordinary."
"As a newer member of CFFCU I have been very happy with the level of service I have received, and I am about to work on a mortgage through them as well. Getting to know their staff has been enjoyable; it's clear that they are a true members first organization. Being smaller does allow them to know you better and therefore be able help you in a more personal way. They are missing some of the mobile banking that I have been able to do with larger banks in the past, though after talking to them about this I know they are trying to move more extensive services into place as quickly as possible. I really like the low loan rates and high interest rates that I can receive here, too."
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