Burger King,

16752 US-431, Headland, AL 36345, United States

"This is the absolute worst BK I have ever been too. I live in this town, and try to give them a chance every month to change. Do not pull in here, unless you want to wait 30 minutes only to find out your food is wrong and half missing once you open the bag. Then it will be another 15-20 minutes for them to get it right. They put signs out saying under new MGMT every few months to trick you into coming back. I have been burned to many times. I will never go back here, ever again. Save yourself the trauma and frustration... Spend your money somewhere that cares about you as a customer... Fast Food. I could eat at a steakhouse quicker."

"It's been over a year since I've returned to this Burger King and nothing's changed. It is horrendous they're always out of everything. They were out of sweet tea at 5:41 p.m. dinner time. They don't tell you what they have and what they don't have when you order you find it out after you order. Ordered Whoppers they were out of onions found it out due to the customer next to me returning her sandwich looking for onions. Management is horrendous. Large gentleman manager screaming and yelling as I walked in the door on the phone talking to somebody while the customer he's talking about is standing in front of him. Very unprofessional. I'll try again in 2 years to return to this Burger King in Headland Alabama."

"I had a special request for a hamburger ordered to go without being assembled and everything wrapped separately. The meat, the bun, and the vegetables separated because I still had 20 minutes before getting to a patient's house who wanted a fresh hamburger. , And very accommodating. The food of course is always fresh. I do so appreciate that they went the extra mile with such great attitudes."

"I got charged over $13 for a large whopper combo ,no receipt was given,jalapeños on my burger I like them thankfully but didn't order them on there. But there were so many I couldn't eat it. Fries were upside down in the bag when I got it. I will not be going back."

"Scared to eat the food now. Health score is 88. We pulled up to the drive thru speaker and when we asked them to "hold one second please" they never acknowledged when we ordered. We pulled to the window to place our order. We sat there while a girl with no hair net and hair past her waist was leaned on the counter and her hair was all over the counter along with her behind. We sat there quite a while ....She finally looked up at us after a few minutes of sitting there texting and ignored us and walked to the back. She never came back??? The manager came to the window with an attitude after we waited and rudely asked if he could take our order as if he was bothered to have customers. THEY SEEMED VERY LAZY WONT BE BACK AND YOUR NEW MANAGEMENT APPARENTLY IS NOT HELPING... PLEASE CLOSE IT DOWN SO WE CAN GET A CAPTAIN D'S , SONIC,JACK'S, KRYSTAL'S ECT... This is the second HORRIBLE experience within the last few months. The last time I ordered on the app and they were out of over half of what I ordered so I told them just cancel it and refund my money no problem.... They lied to me and told me I would have to contact burger king to get my money back in a few days so I wasn't able to eat that night at all. IT WAS AGGRAVATING TO HAVE TO GO THROUGH THE PROCESS OF A REFUND DUE TO THEIR APPARENT LAZINESS OR INCOMPETENCE We couldn't eat it tonight either the chicken sandwich had a gross twang to it so maybe they did something to it because we are white??? I can't think of why they would ask us to pull up when there wasn't anyone behind us. Please close this down so someone who doesn't mind being kind and treating their guests like they actually want them there can take Burger King's place. You're wasting your money trying to stay open, due to the quality of workers you've hired continuously. I have some photos of the quality and amount of the food we received also... We probably had 12 french fries total between us. It's a shame because Headland is a great town with friendly locals and LITERALLY THOUSANDS of thru traffic that goes right by burger king daily. We should have followed our instincts and just pulled off when they ignored us. They don't have to worry about being bothered by us EVER AGAIN!!!!!!"