Appalachian Offroad MC

"I had to wonderful opportunity, To work with Nichole. She was more than helpful, Helping me track down a product for my bike. She went so far to call me back because she had to do some digging. That’s great Customer Service, And makes me want to do more business with this company. Highly recommend"

"I had a few questions about some replacement parts for my KTM 390 and Tom, their Customer Service guy, not only answered them, but even verified that the parts I was looking at would be compatible with my particular model and year of bike. I can’t believe how much time and detail Tom gave to me on my chat request! I not only purchased from them, but will purchase from them again when I need replacement parts for my Duke. AOMC is a really great company to work with!"

"I don't have anything I can complain about. Their website is easy to navigate and find what I'm looking for. Not only that, but there are several big discounts constantly on rotation. I recently had to refund/cancel a couple items on backorder and their support team got back with me that same day. Melissa R. was extremely helpful and quickly got the refund processed. Thank you!"

"They list items all over their website. They are not in stock. Be careful. Who knows how long it will take to ship I don’t they don’t either? They list items on their website available for purchase seemingly in stock, but those are just things that they can get from their supplier. They are able to order from their supplier. Do they have them in stock? Who knows probably not. I’m trying to fix customers bikes here. I order several parts that they’re gonna be shipped five days later and I can’t get a hold of them on phone. Their chat is malfunctioning. Now I’m stuck ordering double parts for my Customer and outlaying whole bunch of cash that I don’t have. It’s very deceptive to list everything on your website like that. Seemingly in stock and ready to ship but then you order it and you get zero information no updates at all. They’re still picking at five days later. Are they actually in stock? I don’t even know are they actually picking them what does mean mean? They’re pulling them from their Seems like it would. The status of my order says picking. I just spoke with via chat finally and they said none of those items are in stock Them as picking is misleading and a lie. They are not picking them picking that means you go into your warehouse and grab the item off the shelf and go And ship it that’s not what’s happening, so don’t lie to me about the status"

"Brian took care of my needs this morning. Great customer service and they strive to deliver my parts as quickly as possible. I really like the free shipping on orders exceeding $99 and the discounts and BRAAAP points. Best part is that I don't get bombarded with spam texts and emails."