Burger King

"Hours are listed until midnight. Arrived at 11:30 and was told “yeah we’re closed for the night. If you have an Uber, DoorDash or mobile order just cancel it. We not making anything else tonight.”"

"Waited in line for around 15 minutes. I said hello?! And she said one minute. Waited another 3 minutes, and said hello again. She got an attitude and said one minute again. So I said it's been 15 already. Are y'all on break? We argued back and forth, and she ended up telling me to get out of her line. So I honked (a lot) as I left. Also, two of the young men went outside to smoke, and one definitely looked like a teenager."

"I usually don't review fast food restaurants because the bar is already low, but I didn't think it would go this low. The wait was excessively long getting to and at the window. Once I finally made it to the window, the person at the window was more concerned with talking to coworkers than working and didn't even pause her conversation to hand me a drink. She just stuck the drink out the window while turned sideways talking to a coworker. It almost hit the ground but I was able to snatch it before she dropped it. Ordered medium fries with my meal and received two small orders. It's probably the same amount of fries, but one order was burnt and cold and the other was undercooked, warm and greasy. The burger tasted burned. It was much too long of a wait for food that was not good."

"I asked for crispy bacon she said no problem! they gave the fattiest pieces they could find. I could’ve accepted it better if she said it wasn’t possible."

"Absolutely horrible customer service!!! I love Burger King, I even managed one for about 5 years. But this was the worst customer experience I've had with this company. I go through the drive thru (which only took about 15 minutes to get to the menu *which is perfectly fine*) and I was greeted and asked to hold on before I order. Which, again, was perfectly fine. But after nearly 20 minutes of waiting at the menu, I was told that they don't have burgers/whoppers!! I can understand running out of something or if the broiler is down, but you need to inform your customers when they first get to the menu!!! Although, I'm not sure if what they told me was even truthful because I watched the gentleman in front of me order 2 whopper meals with no issue!! And when I asked the lady why I've been sitting for 20 minutes and I'm just now being told they can't do burgers or whoppers, all she said was "ma'am, I just got here" like I have xray vision and can see inside to know that. I was never told why I can't order what I wanted nor did I receive any apology for my inconvenience. I only get 30 minutes for lunch and I spent 35 just waiting. So I ended up being late to work and never got to eat. All could have been avoided if they knew how to communicate with their customers."