Subway 298 Nelson Street, Cartersville, GA 30120

"Communication challenges arose as workers struggled with English and their own menu. The atmosphere lacked cleanliness, making it difficult to find a tidy table. Several sandwich orders were mistaken, contributing to an overall less-than-ideal dining experience."

"Subway Corporate really need to put pressure on the local franchisee to provide more meat with their sandwiches because the lack of meat in a sandwich is appalling .. the attached photo is of a Teriyaki Blitz footlong that I literally just picked up from a local Subway .. if you live in the area, my suggestion is to try another sub QSR because this sandwich has NO meat!!"

"Absolutely disgusting I asked for extra olives he starts saying it's extra I say ok barely puts any on so I ask for more then he says no its limited I said ill pay extra its fine said and he screams limited! I said fine. I don't want the sandwich to which he proceeds to PUT BACK EVERYTHING after it already touched all of the other ingredients including the bread that was covered in grilled chicken and the knives that were used to cut my boyfriend ds sandwich were not washed and had mayo all over them disgusting attitude and disgusting in hygiene"

"BEWARE!!!! I strongly believe this restaurant purposely canceled our order because we used a 2 for 12.99 coupon on Footlongs! My family and I usually order take out here all the time, and we ALWAYS use the coupons in the paper ads sent in the mail. We have never had a problem before using our app to place orders with our coupons, but today at pickup time the employee tried to say that they didn't receive our order. After several minutes of debating how that was impossible because the app confrimed our order and provided us a pickup time. We showed them several screenshots of our order on the app along with the pickup time and also showed them a screenshot of where the money was taken out on our card (that we've used several times before with them). Their response was to blame us and keep telling us that there was nothing they could do, and said the money would return within 48 hours. They completely brushed us off and didn't even try to help us. Mind you, this restaurant was COMPLETELY DEAD at the time. There were no customers and no other pickups. We have come to the conclusion it was because we tried to use our coupon, so please beware of these people! They are not very nice and don't deserve your business! EDIT (IN REPLY TO OWNER): Once again, we have NEVER experienced issues before using that card or using our app to order with your store so why yesterday was there an issue when the store was completely dead in customers? And upon arrival at pickup time, there seemed to be no issues present with your systems, nor did an employees mention problems on your end. I hope you understand that what you are trying to say definitely does not add up. The issue with our order is besides the fact. You and your team seriously lack and have such poor customer service skills. Never once did you try to nicely help us in the situation or offer to remake our order (that we would of paid AGAIN for). Instead your team treats customers awfully by coming off as unapproachable, being argumentative, and make us feel like we are being turned away. It felt almost as if you didn't want our business at all and a customer should never feel that way. I also seen a pervious review where you (the owner) were awful to a customer because they used a coupon, so I really hope you canceling our order for that reason is not the case."

"Very very rude owner. You say good morning, it doesn’t give you even any response. Not smiling. I had coupon to use it, I showed it if I can use it, he said rudely showed list of sandwiches that I can order. After at checkout he said, my coupon expired, I asked him first that if I can use it."