Publix Pharmacy at Lake Ella Plaza 1700 North Monroe Street, Tallahassee, FL 32303

"Horrible! I called at 5:10pm because my son just cam from the ER a few hours before, and they close at 6. I asked if they had a nebulizer kit in stock, they s id yes but immediately said "but we close and probably wont be able to fill it in time." I asked wasn't it just a box and the lady said yes but i have to call to get it transferred (the rx). I said I will get it transferred, she said I couldnt. I called the original pharmacy at 5:40 and she never called them. She was rude!"

"This pharmacy used to be great. Now they are totally inept. It has gone downhill over the last 2 months or so. I had 6 rxs to be filled. They told me to speak with my doctor, which I did. I had her on the phone while speaking with the NEW pharmacy manager. The pharmacist would not speak with my doctor. Ended up speaking with the manager for 10 or more minutes. Stopped in after shopping. They had 1 of 6 ready and excuses and finger pointing for the rest. RUN AWAY from this place. They are totally inept. This was the manager and 1 of 6 was the best she could do. She didn’t even know all of the RXs I was waiting on."

"Had the opportunity to get my Updated Covid vaccine at this pharmacy as our regular Publix pharmacy (Oak Valley) didn't show up as having the vaccine. Had a super experience here with the tech that gave the vaccines, very nice, friendly, prompt, and even gave the vaccines, behind closed doors, for privacy. Have not experienced filling Rx's here, however, but that day we had an appt, for vaccines, they were very efficient and fast."

"We had appointments for vaccines. Waited and waited. When I finally got someone's attention behind the counter, they said they couldn't give vaccines without the pharmacist's presence. (I saw her walk off a few minutes prior.) When I reminded the staff of our appointments the response was rude and unapologetic. Very un-Publix-like behavior."

"Edit: I have unfortunately decided to change my rating of this pharmacy because I have been less than impressed with this pharmacy. Which is really disappointing because I had great service at my other Publix Pharmacy in Virginia. But they take days to fill prescriptions, are frequently rude and short with me, and I often have to call to remind their staff of pending items. Having a good pharmacy can be really helpful for my medical care, and this is not that. I have pretty high standards for pharmacies because I am on multiple medications and a good pharmacist can be extremely helpful. I have always received kind and efficient service at this pharmacy with usually no wait."