Sonic Drive-In

"Usually everything is fine, today I ordered a pretzel and a mozzarella stick, I got no cheese and no marinara, i assumed the things that are advertised with it are supposed to come with it… like they normally do. Disappointed."

"I usually go to sonic and have good service and order correct ! Tonight I went to get a cheeseburger and a drink and the young people was somewhat polite , got my drink and waited for my cheeseburger ! I finally got it and was wondering why a cheeseburger would be in a larger bag - until I got to looking and smelling that I got a cheeseburger and hopefully it’s what I wanted or ordered ! I repeated 3 times that I wanted a cheeseburger with mayonnaise and everything ! Thomas kept saying I want everything but ketchup! I just agreed ! But no where did I mentioned gator tots I looked at the bag to see what the receipt said and i thought it better be good if my cheeseburger and coke equal to $10! They didn’t open the window to ask me if all was ok and since I paid for it I would just keeep it and don’t go through the hassle and all! We do all make mistakes! The cashier just leaning over the cash register area was a little relax area but no problem ! Slow night and all - be comfy Just wanted to say just listen to everyone and what they need or want !! Thank you and usually everything is great"

"Horrible customer service by the ones at the drive- thru window. Even better when they talk trash about you behind the window and act like you can't hear them. Cheese Sticks were fine."

"Over the years I've ate here many times and been disappointed more times than I've been satisfied. I am not a harsh critic, never even reviewed fast food but I felt compelled to this time. This sonic location has had consistent problems for many years with quality & service. Today really drove that point home and led me to write this review. After receiving the wrong drink I asked to have it swapped. The dude in the window glared at me for a second before swapping my drink which made me feel awkward. When he handed me the new one he said "be sure that that one's up to your standards before you leave". I have pretty thick skin most of the time people being petty will roll right off my shoulders but this just made me feel bad. Like I get it, fast food sucks but you don't have to treat me like that. I work in the service industry as well buddy, I feel you. After that awkward interaction I get home with my food, open my bag, and my sandwich is not even in the bag. This is not an uncommon occurrence by any means, this is happened at the Sonic location so many times now I literally don't have a number. Normally I'd check the bag too before leaving but the whole drink thing made me feel awkward so I left without checking. By leaving a negative review I automatically seem like a Karen but I just want to let others know you should go to the Sonic in South Pittsburg instead. It's a little bit of a further drive for us to Jasper folk but I really think it's worth it to not deal with the poor service at the Jasper location."

"I recently visited Sonic and had a fantastic experience! From the moment I pulled up to the restaurant, I was impressed by the friendly and welcoming staff. They were quick to greet me and took my order with a smile. The food was absolutely delicious - I ordered a burger and was blown away by the juicy patty, fresh toppings, and perfectly toasted bun. The tots were also crispy and flavorful, and the cherry limeade was the perfect refreshing drink to accompany my meal. One thing that really stood out to me was the attention to detail in my order. Despite being quite busy, the staff made sure to get my order exactly right and even offered to add some extra toppings to my burger at no charge. Overall, I highly recommend Sonic to anyone looking for delicious food and friendly service. The ambiance was also quite pleasant, with a fun retro vibe and plenty of seating options. I'll definitely be back!"