Perfect Smile

"Went there on 02 Jan 24 for cleaning. They told me they needed approval from my insurance company before they could do any work. They said they would get back to me when they got approval. Today is 06 Feb 24. I called twice before today to follow up with them and I was told they are still waiting for an answer. Today I called and the lady said we have not got an approval yet. She said it normally takes about two weeks for approvals to come back. I told her it has been over a month already. I asked do I need to call the insurance company for you? The lady said she would call. So after talking to them and getting the vibe that they really dont give a Sh*7 either way I called my insurance company to find out that nothing as even been submitted to them for approval. I called the Not So Perfect Smile back and told them what I found out and the lady just said ok. I told her I would not do business there anymore and all she said was ok. I wont speak for the owner but some of their employees are there just to get a check and do the bare minimum and this attitude is evident by their lack of action or concern. Save yourself from having your time wasted by a nonchalant attitude and take your business somewhere else. Have a nice day."

"Honestly, I had the worst experience at this dentist. The waiting time was so long. I got some fillings done and during the process, I told Dr. Michael that I needed some more numbing medication because my mouth was hurting so bad during the process, and he just said that I was given enough, but it wasn't enough. I got terrible care and had a horrible experience! I do not recommend this place to anyone because of the poor patient care there is. He did a terrible job on my teeth fillings. Even another dentist I went to see a year later told me his work looked awful and had to get rework done. Do not recommend!"

"They set my son's appointment for 1:30pm and then stayed out to lunch until 1:30pm. They didn't come back and open the door until then and didn't see my son until almost 2pm. We were there at 1pm. Don't make appointment then be at lunch until the appointment time."

"To whom this may concern I really want to show my appreciation to mrs kamesha yates for being very patient and kind to my grandfather while experiencing some serious medical conditions during his visit today. Going out of her way to contact family and being very concerned. Again thanks to Perfect Smiles and all their staff."

"It was a terrible care and a horrible experience for my mother, yesterday I had an appointment at 1:30 pm and the doctor checked her and left, left all the utensils to take out a tooth and it was 4:00 pm and the doctor did not show up because he went to attend to other patients who arrived after her, the doctor could be heard in the distance talking with other patients and that bothered I do not recommend this place to anyone because of the poor patient care there is, the workers do not show empathy and that was one of the worst days of my life. This clinic should be closed."