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Kroger Pharmacy
3139 Highway 278 Northeast, Covington, Georgia, United States
About the Kroger Pharmacy
Kroger Pharmacy is a health-focused institution located at 3139 Highway 278 Northeast in Covington, Georgia, United States. As a pharmacy within the Kroger store, they offer a wide range of prescription medications, over-the-counter drugs, and health supplies to meet the needs of their customers. With a team of knowledgeable pharmacists and staff, Kroger Pharmacy provides personalized care and exceptional service to help individuals manage their health and wellness. Visit Kroger Pharmacy for all your prescription and health-related needs in a convenient and friendly environment.
Photos of Kroger Pharmacy
3139 Hwy 278 NE, Covington, GA 30014, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"The staff is so nice and polite."
"Kroger Pharmacy employees are the best. Always friendly and very helpful in explaining your prescriptions. Mickey is my favorite employee, always friendly and polite. Love her!"
"If I give no stars I would. I went to the clinic yesterday, 12/29 and a prescription was electronically sent in to this Kroger as well as all my meds are and this was on the same day of the appt. I waited and didn’t hear any status update from Kroger the next day, 12/30. So I start calling that morning at 10:32 a.m. The phone just rang, rang and rang for 10 mins with no answer from anyone in the pharmacy dept. At that point, I get in my car and drive to this Kroger on 278 in Covington. I get there, go to the window, I see no customers at the counter waiting and the counter is empty. I asked Natali, cert. tech if the phone lines were working, she replied yes, how can I help you? Did not asked if there were a problem? Why are you asking? Did you have any issues calling in? Just some basic customer service questions to see if something was wrong with me asking. I asked who and where was the manager? Natali replied, Heidi I asked to see her, no she’s off today. I guess when the boss away, the staff will play. I asked if my prescription was ready? She looked, her reply was “Don’t see it” Me asking, are you sure? I explained where I was the day before, (Dr. Appt). Natali, “Don’t see it” I asked if she could call the clinic? Her reply “No, you need to” I walked away and I went to my car and cried. I called the clinic, their saying it’s there. I remind you, ALL of my prescriptions are sent there for years. The clinic (Dr. office) called Kroger and the phone just rang, rang and rang. I was also on the phone with the clinic as a three way phone call. Kroger finally picked up and the phone receiver was placed on the counter and the Clinic Rep and I could hear them talking. This went on for 45 mins, the rep and I just holding on and Kroger never came back. Finally, the clinic rep had to hang up to assist other customer besides me. I drove to the clinic to get a paper prescription to take to Kroger. While sitting there waiting at the clinic, I walked out and went to my car with tears in my eyes and cried. When a person is sick, you feel helpless and there are times in these medical field people where they just don’t care. I have experienced it time and time. I got a call later from Kroger after crying for them to say, your meds are ready. The issue was the year of my birth per Natali. I drive back to Kroger and got my medicine. Natali, cert. tech, please find you another line of work. Because you truly do not need to be at the front line counter working with sick people. Natali never asked for my address to verify that my prescription was there the entire time. I told her I had my for to show I had been at the doctor’s office. She did even care to take the form to read it. It would have shown her that my birth year was different but my diagnose would have matched the prescription. STAY AWAY FROM KROGER ON HWY 278, Covington, Ga…."
"People sitting around not helping the girl up front while a line was in place. As well as I have been told 3 different reasons 3 different times why my prescription was not ready after speaking with the Dr. Unprofessional!! And a lack of motivation!!!!!"
"This pharmacy used to be awesome, you would have something turned in and two-three hours later you would have it. Now it’s take 24+ hours and it’s not for lack of product it’s because the staff just doesn’t care anymore. I was promised at 4pm my meds would be done by close, come back around 530 and told that it would be tomorrow, came back next day and still not ready. Had to request lead tech to get someone to get my meds in. Now here we go again same dang thing. My dr called in the prescription at 830, it’s now 1030 and they are claiming they did not get anything from my dr when he called in front of me informing them he was sending it over and that this medicine needed to be done asap due to my condition. Here we are two hours later and my dr is having to request for a second time. This will be my last time using the pharmacy, I’ve already stopped using them for my groceries now I will just stop all together."
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