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Gene Massey - State Farm Insurance Agent
2808 Lavista Road, Decatur, Georgia, United States
About the Gene Massey - State Farm Insurance Agent
Gene Massey - State Farm Insurance Agent is a trusted insurance agency located at 2808 Lavista Road in Decatur, Georgia. With a commitment to providing personalized and reliable insurance solutions, Gene Massey and his team are dedicated to helping clients protect what matters most to them. Whether you are in need of auto, home, life, or business insurance, you can count on Gene Massey - State Farm Insurance Agent to provide you with the coverage you need at a price you can afford. Contact them today to learn more about their services and how they can help you safeguard your future.
Photos of Gene Massey - State Farm Insurance Agent
2808 Lavista Rd, Decatur, GA 30033, United States
Opening hours of Gene Massey - State Farm Insurance Agent
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gene Massey - State Farm Insurance Agent
"Be prepared for your policy amount to increase and not decrease like it used to as your vehicle gets older."
"I signed up with Josh last December and he seemed like a nice enough fellow. The rates were good and it was fine. I had now issue with a credit card change for payment a month ago and asked to change over to a new payment method. Every since that time, he and his assistant have not even bothered to help me by not picking up my call or responding. It's baffling to me so, I was assigned a new agent. I am a small business owner and have this to say. If you cannot provide good service, you should get out of the service business. I do not recommend this State Farm agent. Perhaps, I was not a large client to warrant his attention."
"TERRIBLE! Customer service. Stephanie is rude and lacks basic math skills. I can not stress this enough. Save yourself time and aggravation. I love state farm insurance but after switching to this agent i now have a bad taste about the company. They do not handle clients policies, problems, or concerns with any type of care or integrity. Very careless and condescending when dealing with clients. They do not communicate at all and are lazy about their jobs. Just leaving this to save someone else's time."
"I believe josh has lacks basic professionalism After being with State Farm for 20 years , I decided to go with another company when I found out my home policy had been cancelled for more than 2 month without any notification And policies that should have been cancelled months ago , I’m still paying for !!! Since then I have tried more than 6 times to get other policies cancelled , but no luck Josh doesn’t answer phone calls , emails and when you even stop by in person, after feeling your have bothered him or woke him up from his nap , work doesn’t get done. State Farm is a great company , but when the business is handed down to family members with no motivation, the result is unhappy customers."
"I have been with State Farm since September of 2012 and only wish I had switched sooner. Not only has my family saved money but have been able to build a solid foundation and relationship with their team. Honestly can say I understand all my policies and the coverage which I have. Plus I get to speak to the same person locally, not a call center!! Thanks State Farm!!"
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