Ironwood Insurance Services

"Since our company switched to a UMR plan through Ironwood we have had nothing but issues. From the initial enrollment process to mishandled claims, the process has been the worst experience I have ever had with insurance."

"Can not reach my agent. Call over and over, hit zero just to end up in a continuous loop. Left message, still no call back. No one ever picks up the phone. I only can talk to Progressive to make changes."

"The manager Robert is the most disrespectful person when it comes to complaints about one of his employees that refused to cancel one of my policies . he told me I was wasting my time was condescending and then laugh at me. When I had enough of his rude Behavior I asked to speak to somebody higher up and he said that I had to "figure it out" I would never do business with these people. I was trying to shop around for a better policy and this was the way that they treated me"

"Back in 1999 trying to cut the last parental ties, I had to get my own car insurance. With a few tickets on my record some companies asked for a fortune, others wouldn't even deal with me. That’s when I found this company, not only did they get me great coverage but at an affordable rate as well. I have been with them ever since. Whenever I have any questions or issues to deal with they are quick and great at taking care of it, and putting my mind at ease. Great customer service!"

"Robert with Citywide helped me get auto insurance when I was getting my very first, purchased-by-me car about 12 years ago. I rarely have reason to call him but each time I do he treats me like we just spoke yesterday. He's always extremely helpful and will often find ways for me to save money. I just spoke to him today for a quote on homeowners for my first first, purchased-by-me house and was pleased with his speed and honesty."