Progressive Insurance - Claims Office 2340 Patrick Henry Parkway, McDonough, GA 30253

"They the best when it come to total lost and gap insurance very professional"

"Our son car got hit by you all customer. Just took sometime for them to get the information from customer but once they did our son car got fixed."

"Had a policy with progressive for over 6 years. They quadrupled my rates overnight with no reason. I cancelled my policy and and two weeks later they sent me my final bill. Literally six days after I received my final bill they put me in collections for non payment period. I just received the bill and I haven't had a chance to pay it yet.I called progressive and they don't care. Greedy, malicious and just playing nasty."

"Horrible company, if I could leave zero stars I would !!! Paying over $1,000 in insurance and can’t get any help. We had a accident they wouldn’t cover anything and couldn’t even get them to tow the truck to get help, I would never work with them or recommend them to anyone I know."

"We were very early for our appointment and had to wait; there wasn't anyone in the office, it was lunch time. There was a little confusion; another customer came in after us without an appointment, and he was assisted before us even though we were there for the same issue. No major problem, he was older so we didn't mind and the young lady was very nice. It is just a situation that someone else might have taken the wrong way."