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American Family Insurance - Richard Lowery
7454 Hannover Parkway South, Stockbridge, Georgia, United States
About the American Family Insurance - Richard Lowery
American Family Insurance - Richard Lowery is a reputable insurance agency located at 7454 Hannover Parkway South in Stockbridge, Georgia. As a trusted provider of insurance services, our team is committed to helping individuals and families protect what matters most to them. From auto and home insurance to life and business insurance, we offer a wide range of coverage options to meet our clients' unique needs. With a focus on personalized service and industry expertise, we strive to provide peace of mind and financial security to our valued customers. Contact us today to learn more about how we can help you safeguard your future.
7454 Hannover Pkwy S Suite 100, Stockbridge, GA 30281, United States
Reviews of American Family Insurance - Richard Lowery
"Feb 10 I purchased home & auto insurance with American family ins paid in full. March I get a letter from AmFam stating that my roof would not be covered due to age & appearance. They would cover my roof if I replaced it myself. At this point I informed the agent I would be seeking coverage elsewhere.3/27 i moved two vehicles to another carrier. At this point Mr. Lamothe (amfam agent) suggested I do some minor repairs & assured I would get approved for my roof, even recommended a roofing co (rhino Restoration) and assured me if they didn't he would reimburse the cost of repairs. For this reason only I had the repairs done Apr 10th which cost me $1050. I spoke with Mr. Lamothe a few days later when he informed me the underwriters still denied me roof coverage. While looking for another ins carrier I reached out to Mr. Lamothe on several occasions about the $1050 that we had discussed. He repletely told me AmFam doesn't reimburse for roof repair. I moved my homeowners ins to another carrier with no problem on 5/1 while still trying to get my $1050 back for a roof repair that wasn't needed. May 4th Mr. Lamothe called me four (4) times within 20 minutes with a very nasty attitude & mouth expressing he wasn't going to repay me anything. The first two calls were very vulgar on his part. I informed him that the calls were being recorded. The third call he asked for my cash app info & sent the $1050 & told me to move my policy to another agency. the forth call he told me to move my policy today, I told him I was paid in full & would move it at end of policy period Aug 10. I canceled auto pay, called Aug 8th spoke with a Ms. Dekunseh & informed her I would not be renewing my policy & to cancel Aug 10th. Aug 14th I get an email stating cancelation was pending. I thought nothing of it. Aug 21st I get a call from Ms. conningham inquiring about my new carrier. Sept 2nd I get a bill for $175.32 because my policy wasn't canceled until Aug 21 & refused to backdate as requested. Worst service ever !!!!!"
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