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PHD POOL DOCTOR
1425 Market Boulevard, Roswell, Georgia, United States
About the PHD POOL DOCTOR
PHD Pool Doctor is a leading institution located at 1425 Market Boulevard in Roswell, Georgia, United States. Specializing in pool maintenance, repairs, and cleaning services, our team of experienced professionals is dedicated to keeping your pool in top condition year-round. From routine maintenance to emergency repairs, we are committed to providing exceptional service and ensuring your pool is always ready for enjoyment. Contact PHD Pool Doctor today for all your pool care needs.
Photos of PHD POOL DOCTOR
1425 Market Blvd #530, Roswell, GA 30076, United States
Opening hours of PHD POOL DOCTOR
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
10:00 - 20:00
Reviews of PHD POOL DOCTOR
"They are not professional. Skipping service days many time. They didn’t even have attendance reports. We never know if they even showed up or not . They don’t even have proper tools to clean the pool. They did not even clean the filter when needed, even when you tell them to proceed to cleaning filter . Overall they are a company that you shouldn’t work with. I asked you , if you don’t have the door tags, please at least ring my doorbell to notify you are here. But you refused to do so. Any reason ? What made you so hard to put a finger on the button?! Only 5 seconds. You didn’t want to do it because you’re not actually here . The pictures of pool cleaning were old & same pictures you have used over & over again . Those pictures don’t proof anything of your attendance. I paid my bills very well . The last month , you came 2 times ; but lied that you did 4,5 times . I was on vacation the whole last month & stayed home most of the time. Those days that you claimed you came , you never showed up . I knew it. You tried to lie to me of your attendance. So, the last bill , I disagreed with your charges ; but I still paid you half month of service for the last bill, before I chose another pool cleaning company. If you did a good job, no body would want to replace you. That’s common sense. I have been patient with your company for at least half year & tried hard to correct you , but you didn’t cooperate, before I couldn’t stand you anymore & force myself to leave you. I did this review is just to correct you how to do a good business & how to treat your customers nicely and fairly . Don’t continue to do ways that you’ve done otherwise you & PHD POOL SERVICE will never improve & fail eventually. IF I’m you, I will seriously listen and correct myself instead of keep lying. GOOD LUCK & BE SUCCESSFUL, IF YOU WANT TO ."
"I’ve been with them for about a year. Things were doing fair to good. However, this year we have had several issues with our pool being ready to swim. It started with PHD back washing our filter and leaving it in that mode so that when it came on the filter ran dry while I was at work. That threw all the chemicals off to the point that my wife’s skin was severely irritated when she got in. I then took water to be tested and had to purchase $80 in chemicals to level things out. Don at PHD was understanding of that scenario and paid for the extra Chem. What happen next is what pushed me away. A few weeks later our chemicals were again way off and we had a full blown algae bloom. The complete pool was green! I called Don at PHD. I let him know what happen and they came out that next Monday and added chemicals. At that point the pool was very cloudy and blue. I hadn’t seen that before so I sent a message to Don. The answer was rood, disrespectful and unprofessional. He basically said I need to let them do their job and that I was trying to blame them for runoff problems in my yard. The service that PHD provided was just ok. However, to approach a customer in such a way would lead me to write this review. This is not acceptable when you are providing a service. I wouldn’t recommend this company to anyone."
"Don at PHD pool Doctor is extremely knowledgeable, personal, professional, prompt, and provides a great service and at reasonable price. He identified my skimmer blockage, cleared it, and installed my new LED pool light. I highly recommend PHD pool doctor to everyone."
"Donald and his crew has always done excellent work for my pool and spa. Reliable, quick and fair pricing. Wouldn’t go anywhere else!!"
"I bought a home with an aging pool system, so I've had to call PHD quite a few times over the last 2 years. Don is the best. Very knowledgeable and responsive. He's kind of quiet and quick to the point in a very respectful way; which is refreshing after having sales guys at other pool companies try to sell you everything under the moon. His technician Chris is also exceptional and knows his stuff. Highly recommend!"
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