Lance Williamson American Family Insurance
1899 Lake Road, Hiram, Georgia, United States
About the Lance Williamson American Family Insurance
Lance Williamson American Family Insurance is a trusted insurance agency located at 1899 Lake Road in Hiram, Georgia. Our dedicated team is committed to providing personalized insurance solutions to protect you and your family's assets. Whether you need auto, home, life, or business insurance, we are here to help you navigate the complexities of the insurance world and find the coverage that best fits your needs. With our extensive knowledge and experience in the industry, you can trust us to provide you with the peace of mind knowing that you are properly protected. Visit us today to learn more about how we can help you safeguard your future.
1899 Lake Rd Ste 224, Hiram, GA 30141, United States
Opening hours of Lance Williamson American Family Insurance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Lance Williamson American Family Insurance
"We have been with Lance for about 8 years. He has always treated us like family. Every time I go into the office it's like I'm talking to my brother."
"Lance is always looking out for his customer’s best interest. He is very approachable and responsive. He listens to your needs and helps match you to a product. He provides excellent customer service."
"Been with Lance and Melissa at American Family for over 7 years. I wouldn't trust any one else! Thanks for treating my family like your own."
"Doing business with an insurance company that actually cares is a real thing with Lance Williamson American Family Insurance! I do not worry about my homeowners having any issues down the line if something catastrophic was to happen to their property. When you have a question, you get a real person, not a 1-800 number. In this day and age, that is a big deal for me and most of my clients. Lance you will be my referral partner for the long haul sir.. Thank you for taking care of myself and my people!"
"It was easy to sign up, but after that, forget about ever hearing from Lance. When I signed up for the coverage, I gave them all of the information they needed to properly quote the policy and then some. After 14 months of having the policy, they doubled my business liability premium after a routine audit and Lance left me a voicemail recommending I lie about my business structure to their corporate office in order to get my premium lowered back to what it was before. I tried to contact him over a three month period to get my questions answered about his recommendation and he would never call me back. in the mean time, I paid my bills like clockwork. I finally decided to cancel the policy since I couldn't get any response from Lance. After my policy was cancelled and I moved on, they sent my account to a collections agency saying that I needed to pay double my annual premium from the previous business year as a back-charge since their audit found I needed more coverage. I can't fathom how this is even legal. I have been trying to get in touch with Lance about the collection notice for two business days and I have no response after two calls, a voicemail, and two emails. I am not writing this review with the intention of defaming someone, but rather with the intention of saving you heartache and headache. Please find someone else to work with until they get their act together. I sincerely feel bad for his secretary Kristin who has been great through all of this. In the end, my perfect credit score is tarnished and Lance can't find the time to call."
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