Kroger Pharmacy 5550 Bethelview Road, Cumming, GA 30040

"Rude lady at the drop-off counter (didnt get her name but she was a north asian female). She doesn't even look at you and answers in one word or two. Been filling my prescriptions here for long time but horrible experience now. There used to be good folks in the pharmacy but I don't see them anymore. Kroger is losing its reputation due to these rude pharmacy employees. They need to be coached on how to be kind to patients."

"I come here out of convenience but the customer service is terrible. Recently, I was told about their blink RX discount card. I registered with them and pay for my RX through blink…when I went to pick it up they refused to use that discount that I had already paid for. It was two minutes from lunchtime, and they told me to come back after when I had it figured out just so rude!! Switching to Publix pharmacy now."

"Dont have 0 star They told me my medicine will be ready in 1 hour. Itwad not ready after 3 hours"

"In a sea of negative reviews, I have to give credit where it's due. Kim in the pharmacy was nothing short of wonderful and helpful with giving me solutions for dealing with the ongoing Adderall shortage. As someone with extremely debilitating ADHD, and being on the most common version of the med, I have been dealing with shortage, and it's been a nightmare. Kim was able to offer a solution that worked with my doctor to get me the help I needed, unlike so many other pharmacies and techs who just shut me down and made me feel like a hassle. Now I can focus on my job, and feel a million times less stressed."

"I don't know what is with the negative reviews, have you been to the CVS across the street??? I thought twice about filling a Rx here but my husband ended up filling my son's prescription here anyway. They were super helpful when I called to ask about the price since my insurance company does not pay for prescriptions and even worked with me to find a discount coupon. Not the same with CVS who wanted to charge me over $400 for 1 generic epipen and refused to help get the price down, even with good rx. Kroger beat cvs by close to 300 dollars without good rx. At CVS you are guaranteed to wait for at least 20 minutes in the drive thru, kroger took like 5 minutes and there was even a car in front of me."