Grady Memorial Outpatient Pharmacy

"Being a grady patient for years pharmacy customer service by phone or in person still being bad , today 12/28/2023 at 10:40 am the pharmacy girl who answered the phone is being disrespectful you guys have a sign zero tolerance but must be both ways"

"Went down to the pharmacy this morning to pick up my medication after calling it in yesterday. The pharmacy tech advise me I did my refill through central, she advise me she would cancel that refill and push it through at the Grady outpatient pharmacy. I got my prescription within minutes. Keep up the good customer service ladies. You deserve positive feedback because I know with the location at times you don’t get pleasurable patience. Keep being great at what you do. Thank you."

"Understaffed, but those on duty are patient, kind, and willing to help. They listen. Better care than I receive at the CVS near my house."

"This place needs to shut down.I waited two hours on medication.They told me that it would be ready in one hour.I go to the counter to be told that my medicine is not there. The women have non challant attitudes. (I DON'T CARE ATTITUDES) It is very clear that they DO NOT have any concern or compassion for the people that comes in there. That pharmacy is the WORST one in ATLANTA.YOU definitely WILL NOT get out of there before the parking meter time is up."

"I've been using the Grady Outpatient Pharmacy for about a year now, and I have nothing but good things to say about the service. They take care of an enormous volume of patients, so sometimes there is a bit of a wait, but you can keep that wait time short simply by using the automated phone system for refills. You get a call when your order is ready to pick up, and I usually never wait more than 10 or 15 minutes once I'm there. The techs and the pharmacists are always professional and pleasant, and they always provide good quality information about my meds, and take the time to answer all my questions. I'm really glad I found them. :)"