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Direct Auto Insurance
5813 Lee Highway, Chattanooga, Tennessee, United States
About the Direct Auto Insurance
Direct Auto Insurance is a reputable insurance agency located at 5813 Lee Highway in Chattanooga, Tennessee. Our dedicated team of insurance professionals is committed to providing affordable and reliable coverage options for all your insurance needs. Whether you're looking for auto, motorcycle, or commercial insurance, we have you covered. With our convenient location and friendly staff, we strive to make the insurance process simple and stress-free for our valued customers. Contact us today to learn more about our services and how we can help protect you and your assets.
Photos of Direct Auto Insurance
5813 Lee Hwy #2, Chattanooga, TN 37421, United States
Opening hours of Direct Auto Insurance
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Direct Auto Insurance
"My rates are changed without my knowledge and having conversation. All the conversation took before I signed up for the insurance and everyone agreed to it but now no body is even listening to the issue and help me get the best rates. I feel somehow cheated."
"Worst customer service. They don’t speak English. You can’t get anyone to return phone calls or emails. Gave me an at-fault accident on my record when I had video and police reports citing the other party. They even had another accident less than 24 hrs later and my insurance paid for both out of my policy! 100% not worth the savings because you’ll pay 3X as much sooner or later. I’ve never had an accident that was my fault in my life. So much for my safe driver discount! AVOID AVOID AVOID!!! Less than one star. Negative 100 stars! Edit: my car broke down (see Worley review for proof) and I needed it towed. I had roadside assistance coverage. They refused to pay and would not even answer the phone after hours! I am now with Farm Bureau and it’s only $10/mo more, but definitely worth it. I also have a local agent that I can call if needed."
"Shelby Goodwin made it so easy to transfer insurance to you guys! She was efficient, professional, and courteous. Thank you again!"
"I love working with Teresa, she is a great person to speak with and is not always trying to up-sell you. She listens to exactly what you need and will accommodate your needs... She is friendly and very easy to work with. She really cares about her customers :) Thank you Teresa!"
"The young lady with a cute blonde bob was so nice and made sure I had every possible of knowing what to do when it same to fixing my problem with my policy and I was so happy when she told me I had three options and giving me the peace of mind I needed to understand what the problem what and how to fix it directly. I really enjoyed her company and liked her hospitality when it came to my situation. Thank you for helping me today on October 31st!"
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