Costco Pharmacy

"With this being a pharmacy, within a "discount" warehouse, which is a major chain, I would have expected the customer service to be stereotypically mediocre, but it's the opposite here. Regardless of who has interacted with me, over the phone or in person, I have been helped kindly and often efficiently. They always answer the phone, and they never sound impatient or rude. Whoever hired this team of pharmacist(s) and techs, has a true gift for hiring and/or just knows people really well. The prices are often [suspiciously] better, or nearly the same as other retail pharmcies, which has been so helpful to me these last few uninsured months. As well as suggestions on how to cope with the ongoing inventory shortages, and how to avoid going off certain meds while not having insurance."

"Today was the third time they didn’t have one of my medications in stock, and it’s not always the same med so what is up with keeping inventory in stock?! It would be one thing if I wasn’t in pain, but I am and I don’t live nearby. The pharmacist didn’t even try to give me something very similar in the meantime of waiting for the medication, or as a substitute. It’s like they don’t care if you’re in pain or your skin feels like it’s slowly burning off. At this point, I’m having my meds transferred somewhere else cause I can’t deal with this anymore."

"Never had a bad experience. Receive text when ready. Staff is always nice and working efficiently to keep the lines moving. Only in one instance they had to special order my meds but they called when it was ready. Most issues come when people - don’t give time for their scripts to be prepared or wait u til the last minute… not on the pharmacy."

"We are shopping for our prescriptions and vaccinations here since 3 years. Outstanding service, the staff always greets us with our name, that’s so nice. Very simple to refill prescriptions over the phone or online. In comparison to other pharmacies it also appears to be the lowest cost in most or for us all cases. Will remain our pharmacist!!"

"I went in for a vaccination and had an appointment scheduled. I'm sure most people go during their lunch break in order not to miss work. They made me wait for 45 minutes past my appointment. What's the point of making one? You also fill in the same information on paper as you did online. What's the point of making me do it online? The actual jab was very gentle once the pharmacist actually showed up. I won't be back to this pharmacy for a shot though."