Kroger Pharmacy
8501 Hospital Drive, Douglasville, Georgia, United States
About the Kroger Pharmacy
Kroger Pharmacy is a trusted health institution located at 8501 Hospital Drive in Douglasville, Georgia, United States. As a leading pharmacy and store, Kroger Pharmacy provides a wide range of prescription medications, over-the-counter drugs, health products, and convenient services to meet the needs of its customers. With a team of knowledgeable pharmacists and staff members, Kroger Pharmacy is committed to delivering exceptional care and quality products to help improve the health and well-being of the community. Visit Kroger Pharmacy today for all your pharmaceutical and health needs.
Photos of Kroger Pharmacy
8501 Hospital Dr, Douglasville, GA 30134, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"Extremely long wait times for your prescriptions to be filled and terrible customer service. I have not been able to get on the phone with the pharmacy for weeks. They put you on hold and then hang up on you. I tried to get a prescription that was supposed to be ready weeks ago and they had no record of it. I went in person and the technician said she wasn’t able to see any info on it. When I asked for a solution because I cannot get in touch with anyone who can help me, she said “it is what it is” and that the service I receive is “just what you get”. This is outrageous and unacceptable for the company. And it’s not just this pharmacy. It’s several I’ve been to. Are there any good pharmacies anymore?"
"This is the worst grocery store and pharmacy I've ever been to in my life. that never have anything on the shelves and every single staff member treats you like you are a thief and will watch you and follow you down aisles. The pharmacy lies you about your meds does not call you whenever they don't have any stock they are racist and rude they purposely will take forever on your prescriptions and knowing that you need them and they will purposely make sure you don't get your prescriptions when you desperately need them do not go to the store."
"Lana and her employees are very rude. They were in there talking about everything except there job. Every single time i come here they can NEVER fond our info so i have to resubmit every single time. Not to mention i sat there over an hour WHEN THERE WAS ZERO OTHER CUSTOMERS. I finally walked to the counter and ask what they delay was and the rudest worker (did not get her name) couldn’tfind his info that fast!!!! I just gave it to them when i first checked in. So then she finally found it started slamming pill bottles around told me to sign and tossed his meds to me. No one asked if i needed someone to go over the medication with me or anything she just tossed it and said nothing else! This is not the first experience i have had at this facility. Hands down this is the worst pharmacy ever"
"Some of the most RUDE and unprofessional people I’ve EVER encountered at a pharmacy! I came to pick up my dad’s medicine and all I can say is, it’s not my fault you chose this profession. I was happy, energetic, saying thank you sir/ma’am… just giving the respect and common courtesy that is due. Well it was not reciprocated. I’ll start with, before I went to pick up his medicine, I called to make sure it was ready, well, the RUDE girl hung up in my face before ending the call professionally with a “bye”. Secondly, when I got there, the guy at the window, was whispering inn the phone. I politely said I’m sorry I barely can hear you, is it possible to speak louder… he looked at me as if I was speaking Spanish and continued to talk low on text speaker phone. The entire interaction from the phone call to the purchasing of my dad’s medication was unsettling. As medical customer service professionals, they need to have the skills needed to work WITH customers!"
"LANA is very rude . She lacks compassion for her customers needing routine medications. she’s easily frustrated. She does not trust hand written prescriptions and she will find any reason not to fill it instead of verifying with the doctor or the DEA # or simply looking into the system. She will simply tell you no and that’s that. My daughter is on routine ADHD medication and EVERY MONTH she puts up a fight with me and my daughter goes days without her medication until I can find another pharmacy to fill it . Instead of just verifying or talking nicely , she doesn’t want to hear it . She also turned a lady away that was standing in front of me who needed cough medication. She told her NO as well. She does not care about her customers at all. And she takes her time moving very slowly backing up the lines ."
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