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Family Health Associates
509 2nd Avenue Southwest, South Charleston, West Virginia 25303
About the Family Health Associates
Family Health Associates is a leading healthcare institution located at 509 2nd Avenue Southwest in South Charleston, West Virginia. Our dedicated team of healthcare professionals is committed to providing comprehensive and compassionate care for the entire family. From routine check-ups to specialized treatments, we offer a wide range of services to meet the healthcare needs of our patients. With a focus on preventive care and patient education, we strive to promote overall health and well-being. Visit us at Family Health Associates and experience quality healthcare in a warm and welcoming environment.
509 2nd Ave SW, South Charleston, WV 25303, United States
Opening hours of Family Health Associates
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Family Health Associates
"I loved going to this practice. I have went for over 10 years. I go in today for a scheduled appointment and they won’t let me see the doctor unless I pay half of my balance that no one told me about when I called to schedule the appointment. The staff at the front desk for years have not asked for a copay. I am assuming they added up and now I was being punished because the front office staff didn’t collect money like they are supposed to. I was prepared to by an amount but they wouldn’t take it because it wasn’t half the amount that was due. I asked why someone couldn’t tell me this before I took off work to come to the appointment. The girl at the front desk said that the billing manager looks at the patients for the next day and flags then so the receptionist will know they have to pay when they come in or they won’t get seen. I pointed out that this was a poor practice and the reason they were doing that was so they can only take the patients that have a large income because those were the only people that could pay a bill on the fly without any notice. The office manager would not come and talk to me. I asked who owned the practice and they said it was Dr. Detemple and she was the one that put the policy in place. I hope she is able to see this because I wasn’t able to talk to her either."
"My Doctor, Dr. Elswick, has been has been impeccable in the treatment of all my health issues. She is always a step ahead in treating all my health issues that if I need any referrals and getting procedures approved even before I have asked her to. In my current health issue, that I am terrified of, I cannot say enough about how much I appreciate and respect Dr. Elswick and wish to thank her for her patience with me. She deserves the highest possible rating and honor. I love her professionalism every"
"Beware Family Health Associates (FHA) CAN AND HAVE CANCELLED RX REFILLS THEY PROMISED to REFILL..... I have been a patient for over 3 years my last checkup visit was August 2, 2019. I called FHA 12.3.19 for a REFILL.They said we will refill it and made another appointment for me 12.6.19...which I confirmed. I called my Rx today to get the Med delivered and was told Family Health Associates refilled it and then called the RX BACK AND CANCELLED THE REFILL........ I was NOT notified by FHA. IS this the action of a Healthcare Physicians office who VALUES the care and goodwill of their patient? You decide???"
"The Dr/ NP/PA/MA are very knowledgeable but always rushed. The staff in front are often a bit harsh and snippy. The billing is never easy to figure. Bills never matched up w my insurance EOB payments or my health savings payments. I always owed owed owed even though I paid paid paid. I went to this office for 12 years but it has really changed and now I would NOT recommend this practice."
"I Loved my Dr. Rachel Brill she and her assistant (Maria) were the greatest. Everyone there was very kind and caring. Im hoping the Staff at Family Health Care are just as wonderful. Thank you Everyone."
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