Dr. Mark M. Hastings, DDS
755 Commerce Drive, Decatur, Georgia, United States
About the Dr. Mark M. Hastings, DDS
Dr. Mark M. Hastings, DDS is a reputable dental institution located at 755 Commerce Drive in Decatur, Georgia, United States. Dr. Hastings and his team are dedicated to providing top-quality dental care to patients of all ages. With a focus on oral health and overall well-being, they offer a wide range of services including cleanings, fillings, crowns, and cosmetic procedures. Patients can expect personalized care in a comfortable and welcoming environment. Choose Dr. Mark M. Hastings, DDS for your dental needs and experience exceptional service from a trusted healthcare professional.
Reviews of Dr. Mark M. Hastings, DDS
"Overview: Bill received over 1 year after date of service. Insurance was never claimed, it was too late. The practice claims we are responsible for the bill, we will pay it but their patient is lost. Lack of Urgency: This happened today after communication started in DEC2022 trying to fix the issue, the receptionist, Camille Walls was sweet as pie until today. As I was talking to Mrs. Walls, I listed a factual accounting of the experience we’ve encountered letting her know we want to pay the bill but she has lost a patient and Mrs. Walls hung up the phone. Poor communication: As a side note, the emails sent to her were responded to about 2 weeks delayed each time she asked us to send additional insurance information. Final: At this point today, it's clear, looking back that Mrs. Walls was gaslighting us from the start and knew the insurance claim would never be paid but waited until today to say the cost is our responsibility. Chance to Rectify: Mrs. Walls can apologize for hanging up the phone on a patient who has been working with your office’s errors in complete good faith for over 4 months."
"My husband and I have been going to Dr. Hastings for years now, and we send each and every friend who is looking for a dentist. We LOVE everyone there, and you will, too. What sold us is the fact that you are never, ever upsold on dental procedures...Dr. Hastings doesn't angle to have you get unnecessary (and costly) work done. At our prior dentist, there were always "important" procedures, but at each of our first appointments with Dr. Hastings, our teeth were cleaned and declared "perfect" - no further procedures necessary. I couldn't be happier with them."
"I’ve been to several dentists in recent years. Most have tried to invent problems or up sell me. Since coming to Dr. Hastings, I’ve been told my teeth a great and don’t need more than a basic cleaning. Very refreshing to see a dentist who doesn’t push unnecessary treatments!"
"I had a capped tooth break off. Dr. Hastings was able to see me the next day. Everyone in his office is great!! I told him I was a chicken when it came to going to the dentist. Before starting, he explained to me exactly what he was going to do. Made me feel at ease. I went back to have my teeth cleaned. Laura was great and very gentle. From the get-go, I had a great experience. Highly recommend Dr. Hastings."
"After having work done by a different dentist and not being happy with the results, Dr. Hastings stepped in to save the day. He get me in right away and was extremely caring while he listened to my story. I will definitely be going to him from now on and I trust him completely. Also, extremely friendly staff and an AMAZING view of Atlanta from the office!"
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