Dr. Robert L. White Jr, DDS

"Never answer the phone or return calls, sent me a bill after I paid cash and my insurance paid the rest. I think its a front for something else because they never schedule appointments."

"On July 5, 2022 @ 9:20 am, I booked an appointment. It was for a cleaning for a new patient. The lady who answered the phone did not state her name. The lady advised Oct. 24th, at 2:30 pm, was the next available appointment. I agreed to the appointment. The lady asked for my insurance name, Member ID #, & group #. All the information was given to the lady. Today, Oct 24, 2022, I attempted to check in. However, the lady NEVER made an appointment for me!! At this moment, I am mortified! I waited all these months for a cleaning! CAUTION, if you make an appointment, please ask for the person's name making the appointment. Plus, call back in 2-4 days to verify the person made your appointment."

"Dr White is a Great Dentist he care about his customer I'm Thankful he care about Us The Staff always nice I just love he be working on my mouth he consistently asking me How I'm feeling"

"I made appointments way back in the beginning of this year for my sons. Couldn’t get in until June. Ok, fine. Here it is the day before their appointments and I call this place to confirm the appointments and see WHY no one had called me to confirm the appointments. They claim they had been trying to reach me but had the wrong number, supposedly a digit off, to tell me the hygienist would be out of town for 2 weeks and their appointments would have to be rescheduled for September. Are you freaking kidding me. I don’t believe they had the wrong number but ok. You could’ve sent me something in the mail to say we’ve been trying to reach you. So now I have to search for another dentist. Ridiculous"

"Dr. White was very professional and friendly. Unfortunately, the appointments schedule is a mess. For follow up appointments you need to wait in average two months because is full. Today I was supposed to have two appointments, my husband’s and mine. When I called in the morning to confirm at what time was the appointments the lady over the phone said she only confirmed my husband’s and she cancelled mine because I didn’t confirmed, she confirmed with my husband couple of days prior the appointment but she told me the number that have on file to confirm my husband’s was the same number where she confirmed the other appointment. So, I miss my appointment because the office decided to cancel it without a reasonable reason. Every time I called to the office number I had to call more that 6 times to get answered."