Community Care of West Virginia 597 Liberty Street, West Milford, WV 26451

"I recently had an appointment with a pain specialist, Mr. Tracey Sherman, PA-C, and I regret to say that it was a deeply frustrating and disappointing experience. As someone who has been struggling with chronic pain, I understand the importance of effective communication and empathy in healthcare, but unfortunately, Mr. Sherman fell short in this regard. From the moment I entered the clinic, it was evident that Mr. Sherman was more interested in rushing through the appointment than in genuinely listening to my concerns. His demeanor seemed detached and distracted, and it was clear that my pain and discomfort were not his priority. Throughout the appointment, I attempted to explain the nuances of my pain, its impact on my daily life, and the treatments I had previously tried. However, Mr. Sherman continuously interrupted me, cutting me off mid-sentence and redirecting the conversation to what seemed like a predetermined treatment plan. This lack of active listening made me feel dismissed and undervalued as a patient. What was most distressing about this experience was that Mr. Sherman's inability to listen resulted in a treatment plan that did not address my specific needs. He seemed more interested in pushing his preferred approach rather than tailoring a solution that considered my unique circumstances. Chronic pain is a complex and deeply personal experience, and a successful pain specialist must be willing to engage in a meaningful dialogue with their patients to understand the full scope of their condition. Mr. Sherman's lack of attentiveness left me feeling unheard and left me without the relief I had hoped to find. I left the appointment disheartened, frustrated, and concerned about my ongoing pain management. A strong doctor-patient relationship built on open communication is vital when dealing with chronic pain, and it is disheartening when a medical professional fails to meet this expectation. I sincerely hope that Mr. Sherman can work on his listening skills and consider the unique needs of his patients in the future to provide more effective and empathetic care."

"Great staff, Physicians, all round pleasant and professional experience. Other than the drive I’m glad they are in my circle of care."

"THEY WILL JUST TAKE YOUR PILLS OFF YOU AND YOU TO GO THROUGH WITHDRAWAL AND THEY DO NOT CARE NOW THEY WILL TELL YOU A DIFFERENT STORY TO MAKE THEM LOOK GOOD"

"As far as common cold or a referral if a specialist is needed I’d say I’d give a recommendation. However, I’ve watched my parents suffer going through additional testing to confirm issues we knew they had, all the while having more problems because of side effects and being worse off than they started out with. Circles."

"Wife and I went to get covid tested. She went to clarksburg, I went to West Milford. She has yet to get results back. I got mine today. She waited over 2 hours for them to swab her. I waited 10 min at West Milford. Nice staff, quick appointments. All around an excellent experience."