Sam's Club

"Horrible customer service, need more hiring in the tire department. Waste of time waiting 20 minutes in line ,then told need an appointment for a simple tire rotation. Call ahead but good luck getting someone to answer the phone."

"Why is it too much to ask for carts to be available to customers? Why do I have to go back to the parking lot to find my own cart everytime I shop there? Why do associates ALWAYS say no one is available to get carts? Why don’t associates care that a customer is inconvenienced? I pay a membership, self-checkout, pack my own groceries, wait in a long line to exit with my groceries, but apparently it is too much to ask for carts to be available to do my shopping? Where is the customer service and appreciation?"

"Recently moved into the area and was used to having my groceries delivered however WalMart doesn't delivery to our house but Sam does. I have only been in to the Sam's store one time but I noticed right away how clean and how everything was in order. I have since ordered from them multiple times for delivery and I have to say the experience I have had with their delivery and drivers have been outstanding. The drivers have all been very nice, polite, helpful and very professional. I haven't every seen this type of service where we lived before they all just seem to have a job to do and they would just slang my groceries out of their car and move on. I would definitely recommend their delivery service to anyone."

"Store is always nice and clean, but lately, there are never any Carts available, at the entrance of the store. On several occasions, I have had to walk out of the store to get a cart! Which is ridiculous!"