Publix Super Market at Paradise Pointe at Lake Dow

"It’s been a long time since someone asked could they help with taking my grocery out . This location always provide excellent customer service."

"Use to be really nice but it’s been getting more and more undesirable to go to. When u try to park for pick up it’s always filled with cars that have parked and walked in so I have to park far or keep driving around to get my order. Management doesn’t do anything about it and it’s been months in a row. The area is just becoming run down and the staff hasn’t been an issue for me as far as how they treat their customers but it’s been slowly becoming an area that is getting run down. the residence are rude and I choose to travel the extra 15 minutes to go to the Ola Publix for my shopping and pick up."

"Super helpful staff! On yesterday, an employee went to check in the back for more of a BOGO product. While there weren’t any more, his effort was appreciated. When I went to checkout, I learned the employee that helped me was the assistant manager from his photo on the wall. Great exemplary leadership! They are always professional and display great customer service."

"The customer service at the Lake Dow Pharmacy has really gone down over the last several months. Just went in to get prescriptions and I was informed that my prescriptions wouldn't be ready for four days because they sent it to "central" , which is in Florida, to fill because they are busy. I wasn't informed or given an option to take my prescription elsewhere. When I asked if I could get out now, I was told it would be an hour and a half....3 and a half hours later and still waiting. Very disappointed."

"Super friendly staff. Great selection of products. Aisles are clean and easy to navigate. Clearly marked aisles describing the contents. Many registers open so wait in line is not an issue. Parking was pleasant and the carts were neatly arranged inside the vestibule."