Kroger 1141 East Main Street, Lancaster, OH 43130

"Today being Christmas eve there are always some of us who forgot something. We'll I had called to see if the had what I was needing and she said we are closing in 20 min and I said ok becaus3 my husband was in the parking lot. He walked up to the door and they were not letting anyone in and said they were closed at 5 30. And right after she just told me 20 min. Good luck out there and please stay safe Merry Christmas"

"UPDATE 12/22/2023 They were so busy today, with it being so close to Christmas, I wasn't surprised. BUT I couldn't believe my eyes, they had ever single checkout open!!! I don't think I've ever been to Kroger when every checkout was open. They were out of several things in their ad but that's to be expected since I waited until the last minute to shop for Christmas dinner. UPDATE 10/4/23 Nearly everything I was shopping for was in stock which is GREAT!! Store was clean. Cashier, bagger and customer service desk worker were all pleasant, smiling and helpful. Very good visit this time! UPDATE 8/9/23 They had no hot fried chicken when I went at 330pm. Their app says fried chicken is available everyday from 11am-7pm. When I asked, the young lady told me they fry it at 11am, set it out on the shelf and when it's gone, it's gone. Just the thought that there could be fried chicken that's been sitting around since 11am, I'll think twice before I buy it again. So, if that's how they want to sell it, fine but change the app!! If I had known I had to show up earlier, I certainly would have but I was going by what they advertised 10/22 They seem to be getting better at having the basics stocked."

"Staff is great and this has NOTHING to do with them, it has EVERYTHING to do with Kroger Corporation. First stop raising prices. At some point it’s enough. Second you should end Click List. You can’t staff for it. It shouldn’t take more than 24 hours to get your groceries. Just tell us that you can’t staff/keep staff to do this program. At some point they have to realize that it’s not working. If you pulled the staff from click list and had them be stockers/cashiers then stuff could run more smoothly in the store. Also whoever design the store with the long aisles to should be fired immediately. It’s the absolute worse walking back and forth through those long aisles. Completely worthless. You are lucky this is the only grocery store on my side of town. If I had options that were just as close then I would be going there but I just have to deal with what I have. Ugh this place stinks because Kroger Corp and made every bad decision imaginable in the last 6 years."

"I use the click list often, and it's normally Aydin that helps us with our groceries. This young man is always polite and kind. We need more Aydins in this world. I hope this review reaches his direct manager and also relayed to him about how much he is appreciated."

"I have been going to Kroger for many years. It has always been my favorite grocery shopping location where I knew I could expect good selection and quality. Recently, however, I have reconsidered my choice. Selection has deteriorated significantly, items have been frequently out of stock or out of reach, items often have no price marked, and their "sales" options are driving me crazy. Items everywhere have multiple sales option lables on their shelves, for example: regular sale items, buy 5 and get a lower price sales items, digital coupon sales, etc. which leave you reading the fine print on a seemingly endless number of little shelf labels everywhere. The digital coupon system is a nightmare, and their app doesn't even work when I am inside the store - so I wind up not buying that product and being very annoyed with the whole thing. Overall a frustrating experience."