Walgreens

"I have lived in Cross Lanes for 60 years and when Walgreens went in, it was my go to place for almost everything. The last few years, it has gone down hill and service continues to decline. It is very convenient but I am switching my RX now to other pharmacies. Walgreens is now an ABC store and NOTHING else."

"Horrible experience with first time I used the pharmacy. The girl lied to me about why it wasn’t ready then was rude when I caught her up in it. I understand things happen, just be honest with me. The manager of the store was nice and offered to make it right, but I’m going back to Kroger pharmacy"

"Avoid Using This Pharmacy At All Costs! Heed The Rating, And Save Yourself The Trouble! I've lived in Cross Lanes for over a year now, and likewise have been using this pharmacy. There's Many, Many Reasons, but I'll list a few for consideration. This Pharmacy has been understaffed ever since, and it shows because every time I have a prescription filled there, it's a minimum of a 4 hour wait, and usually 6 hours. Also, a majority of the time, the drive thru is 5-8 cars long, which is a minimum of a 30 minute wait. Just to name a couple understaffed issues. I've also ran into, what I think are simple problems, with refilling my medications, often, that the pharmacists should be able to easily fix, (from my experience with other pharmacy's) but for some reason or another, you usually have to call, and then call again, between them and your doctor, to sort things out. Idk what it is about this pharmacy, and if all the lazy staff get sent to this particular one, or what, but just trust the Google reviews and avoid this particular pharmacy. Now I will say that there is a Couple of Very Compassionate staff here, that will do things like, fix whatever issues that may be, and apologize for whatever happened(which is usually either a fault of the unexperienced staff, or the lazy staff ignoring, or not trying to fix problems that may be with your medication). I have also experienced unprofessionalism from the staff, and have listened to one particular staff member talk about her sex life while waiting inside to pick up medication. (because of said issue with drive thru waiting times). Now I can continue to name reasons why you should avoid this pharmacy, but I think I've stated enough facts, without being biased and saying "the staff are rude, etc". Just go ahead cvs do yourself a favor, drive the extra 10-15 minutes to another pharmacy, because it's not worth the problems you seem to run into, every other time you use this pharmacy. My last straw was yesterday and today, when the pharmacy was "temporarily closed due to an emergency", (which was most likely due to them being understaffed) when I was supposed to pick up medication that I Have to have, or I will not only go into withdrawals, but will also experience seizures without it. And I didn't receive a courtesy call or anything about them closing, or a reason as to why, I only found out that they were temporarily closed when I went to pick up my medication."

"I don't know about the store but the pharmacy staff is horrible. Not once have I went there & everything went smooth. Then they get mad when you you express frustration."

"Some of the rudest people I’ve ever met in my life. I’m always patient and polite, even though I have to sit in the drive thru for an hour. I guess I’ll start being rude, too."