Pep Boys

"I am fairly new to the area, but I have always been a customer of Pep Boys. The service was fast, along with a very helpful staff. Jake Jones., has been one of the best and consistent employees when it comes down to customer service and ensuring that the customer leaves with a smile and most importantly leaves safely without burning a hole in your pocket. For those reasons I will continue to give my consumership to this Pep Boys in specific. Thank you Jake Jones! Keep up the good work!!"

"I just visited Pep Boys in Snellville, GA. Service manager Jake is AWESOME!! He had my car in and out in no time. The biggest benefit I received was the difference in price. I save $300 going to Pep Boys versus Stone Mountain Toyota. Not only that. Toyota claim my battery was bad. Jake has the service technician to check the battery and there is ABSOLUTELY nothing wrong with it. Thanks to Jake and his honest crew for taking care of ladies and not seeing $$$ signs we were coming."

"Pep boys #108 2207 EAST MAIN STREET SNELLVILLE GA. If I could put 0 stars I WOULD ! The technician DANTE is rude and did not complete the job. I was ASSURED by the manager that my car was SAFE to drive just to get STRANDED on the side of the road ! I DO NOT RECOMMEND THIS FACILITY TO ANYONE! $1,400 down the drain."

"Everyone was really nice. They could not find anything wrong with my car and I believed them. I can't hear the noise anymore that I complained was coming from my car. I think they were very fair and I appreciate their opinion and service."

"Beyond pleased with the great service and speed of everyone working at this location! The flexible weekend hours are a huge plus, and coming in early on a Saturday with the place obviously packed, I was politely greeted by both attendants at the registers, despite how hectic everything in the shop looked. Jake helped me with my appointment confirmation, and I appreciated that he thoroughly explained the processes and procedures of the services requested for my vehicle, so I wasn't in the dark about any issues or costs before receiving the bill. If I could sum up my first experience at this location, I would emphasize that they took care of my car in RECORD TIME on a busy day, kept me informed about any progress with my vehicle, and executed everything with EXCELLENT CUSTOMER SERVICE. 10/10!"