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Mediacom Communications Corporation
6700 Macon Road, Columbus, Georgia, United States
About the Mediacom Communications Corporation
Mediacom Communications Corporation is a leading telecommunications company located at 6700 Macon Road in Columbus, Georgia, United States. With a strong focus on providing high-quality internet, cable TV, and phone services to residential and business customers, Mediacom is dedicated to connecting people with the digital world. Their innovative technology and exceptional customer service make them a trusted provider in the industry. Visit Mediacom Communications Corporation today to experience reliable and high-speed communication solutions.
Photos of Mediacom Communications Corporation
6700 Macon Rd, Columbus, GA 31907, United States
Opening hours of Mediacom Communications Corporation
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Mediacom Communications Corporation
"I had medicom 1 months and I have had the worst experience with them double payments when I cancel the still took my money. So now I have waited over a week to get it refunded back to my account. Note, when you cancel make sure they stop autopay .Never again"
"This is the WORST cable company EVER! It seems as if there are constant problems with this service. The channels pixelate constantly or just freeze up and then the screen goes black. The wifi also goes in and out where I am constantly having to reset my router even though Mediacom supposedly replaced it with a better model after I upgraded. I wish Comcast was here because I would drop this horrible company in a heartbeat. If I could give them below zero stars I would! EDIT: It has been a year since I wrote this review and Mediacom is still the WORST cable company EVER! The internet is constantly going out, like it did a few minutes ago. I have contacted Comcast, begging them to open up shop down here in Columbus, but so far no luck. If the day ever comes where Comcast shows up, Mediacom will be booted!"
"This is my first month ever using Mediacom and I have only had 4 days of working service. I have been wrongfully disconnected TWICE now. Two separate technicians have told me that a “terminator” was placed on my line to stop service even though my account is fully paid for. If I could rate just the technicians, it would be 5 stars. They’ve been so helpful and apologetic, even though it’s not their fault. As for customer service reps, I wish I could leave zero stars. Beyond having what seems to be little or no training, they are as rude as they can be. Oh, and I’m still PAYING for service that I don’t have. Unfortunately, if you are renting in a complex that only uses Mediacom, you are S.O.L. Otherwise, listen to the reviews. There is a reason they have a 2 star rating. I can’t believe it’s not lower, honestly."
"On Wednesday June 15, 2022, a member of Mediacom’s team came on my street on Viking Drive and turned off my wifi for no reason resulting in me nearly losing my job and I lost over $300+ due to them cutting services off, I have attached a picture of the Representative because I lost money due to this situation and I am highly upset with how they do customers! Technician that came out was very helpful ! But dude in Dreads and whomever was involved need to either be terminated or something"
"The internet service itself isn't the best, compared to what I'm use to using, Cox & Xfinity. However, the customer service is really great! I was assisted by Ms. Betty, and she's such a gem! Only have 3 stars for their great customer service. I only had my internet service for a week and already cancelled. I had just one device connected and the lagging was horrible and pages on my phone would constantly not load. I'll have to shop around more to see who has better internet coverage in the area."
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