Onelife Fitness - Windermere Gym

"Fitness center is good. But check your billing statements and personal session count on regular basis. I was billed over 2k after I cancelled my membership for HIIT program. And after Melissa at Windermere said they will refund, it had been over 6 months and have received only partial refund. Also faced issue in the past where they gulp up personal sessions."

"I am giving 1 star because I could not see 0. I cancelled my daughters membership on August 2023. But they were taking money every month. They don't have customer care. Even if you send email, they will never get back. I went to their facility 4 times to get my money reimbursed. One of a worst experience."

"Thank you Noah! Noah deserves a bonus! Noah was super fast to act and was a problem solver! After visiting the Onelife Fitness at Vickery I signed up on my mobile phone in my car as we where riding to the gym to help speed up the process so I could get a lift in! When I checked in I was informed there was a promotion. It was the $1 sign up for the holidays. I ended up paying the $40 or $20 sign up. I asked if there could fix this but informed be to email customer service after politely asking a few times. Noah at Windermere helped me right away and helped me save $40. My hat’s off to you Noah! Vickery take notes! Noah also gave me a professional contact to the GM and his professional contact as well! I am very thankful I went to this gym. It was also very open and there was plenty of open machines! Everyone was very nice! Great experience at Windermere!"

"I really enjoy coming here and working out. The equipment is usually very well taken care of, and the staff are all very friendly. Also, the dumbbells are always put back in the right spaces on the rack! This says a lot about how much the members care about their gym and being courteous to others."

"Great gym, love the Zumba, and kids club is awesome! The ladies are all great with kids and do a great job keeping a fun and controlled environment for all the kids. Clean and they are patient with them, and love on them like their own kids (most are moms and those that aren’t are excellent with kiddos). Sarah, the new director is outstanding! We love her"