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AutoZone Auto Parts
6120 Jimmy Carter Boulevard, Norcross, Georgia, United States
About the AutoZone Auto Parts
AutoZone Auto Parts is a renowned car repair and parts store located at 6120 Jimmy Carter Boulevard in Norcross, Georgia, United States. With a wide range of high-quality auto parts and accessories, AutoZone is the go-to destination for all your car repair needs. Whether you are looking for replacement parts or performance upgrades, our knowledgeable staff is ready to assist you in finding the perfect solution for your vehicle. Visit us today and experience top-notch customer service and competitive prices at AutoZone Auto Parts.
Photos of AutoZone Auto Parts
6120 Jimmy Carter Blvd, Norcross, GA 30071, United States
Opening hours of AutoZone Auto Parts
Monday:
07:30 - 22:00
Tuesday:
07:30 - 22:00
Wednesday:
07:30 - 22:00
Thursday:
07:30 - 22:00
Friday:
07:30 - 22:00
Saturday:
07:30 - 22:00
Sunday:
07:30 - 22:00
Reviews of AutoZone Auto Parts
"Roxie was amazing she helped me and my girl with great knowledge, her customer service was very welcoming will be back"
"I had went to four different AutoZone and none of the guys wanted to change my battery because my “wires look weak” but I went here and the young lady (Latina) changed my battery with her 10 inch nails within 10 min!!! Wow amazing service from her! She’s the best!!"
"At 1 pm Saturday Dec. 16, an employee refused 4 times to test my car battery. I've been shopping here for 20 years and never had a problem. I don't know if I got a lazy employee, a guy who saw a woman as an easy upsell, or if he was following manager's sales instructions. Here is how our conversation went: "My battery is making corrosion around the positive terminal and I'd like to have it checked, please." "Oh, I don't need to check it. Your battery is leaking and must be replaced. Here's what we have in stock..." "Isn't that a moot point, since the battery has not been checked, yet?" "No. I already know your battery is bad and you have to buy a new one." "So, why don't I go out and pop the hood while you grab the battery tester and I'll meet you at the vehicle?" "I don't have to test the battery. I already know it's bad." A sign is hanging up in the store with a car battery on it and the words "TEST BEFORE YOU REPLACE." I pointed at it. "Do you see that sign up there?" "I already know your battery is bad. I don't have to test it." Silence. Crickets. "Do you still want me to test it?" "Well, let's talk about that. We've been conversing for about 90 seconds and in those 90 seconds I've asked you 4 times to test the battery. Do you think I want you to test the battery?" Another employee said, "Dude! Just go check her battery!" The employee who did not want to check the battery slowly trudged over to the battery checker and grudgingly made his way to my vehicle. My advocate employee came with us. Guess what? The battery is good. The advocate employee gave me good follow-up advice. BTW, I always tip someone who performs a free service, but this time I worked too hard to get the guy to do his job. He should have tipped me for my hard work. I don't have his name, but he is a short Hispanic man with short hair. I believe if I were a man, that conversation would never have taken place."
"Daniel was one of the best service individuals I have interacted with! I came in later in the day on the Sunday and was in and out within 25 minutes with a brand new battery in my car. He was so patient and knew exactly what to do."
"Came in today to get windshield wipers and to check my alternator. Manager JHOCELIN was awesome. She was very attentive and professional. I’ve had some “not so good” experiences coming to this location but I will be coming back just because of this one awesome experience. She was also very knowledgeable and even let me know some ways to keep my battery well charged which is greatly appreciated."
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