McMichael & Gray PC

"In and out of our home closing within an hour. Our closing attorney was professional and very personable!"

"The attorney showed up 50 minutes after the closing time & we ended up being there for 2.5 hours. I've closed at other McMichael & Gray locations & didn't have any issues. I'm all for allowing grace, but we were there entirely too long & it ruined my client's closing day experience. The only plus was the receptionist was really nice."

"I do not recommend the camp creek location. The attorney that I had to deal with, Christina was rude and pompous. I ended up having to call one of their other locations and another attorney had to intervene who was very nice. My client had a situation with the HOA and he went above and beyond to assist me. Not sure why she refused to do the same."

"If I could give one star, I would. What an unfortunate experience for my client while closing on their first home. There were several issues during this transaction that reflected process breakdown, lack of attention to detail and poor customer service. There were no procedures in place for social distancing with the amount of people waiting to close at the end of the month except waiting in the car. There also was no option for curbside or virtual closing offered during the state of emergency to me as the agent and I am high risk. There was a breakdown of communication on several instances, including a closing time being set before checking with the builder and lender that had to be rescheduled. We waited until 8:45 pm on a Friday to close after the package being confirmed by the closer, Trenicka for over an hour. As I type at 9:08, my client is still signing documents and waiting on others. We still have reviewed a final closing disclosure. Finally, Trenicka sent my company's banking information in an unsecured email, after us sending wire instructions via secure email and her colleague sending the same forms via secured email. This firm is concerned about closing volume with builder accounts, not about the buyer experience, at all. I have sold real estate for 20 years and this is the worst closing experience yet."

"Horrible Customer Service!!! Stay away! They are unorganized and made numerous mistakes. The closer Susan was extremely rude throughout the entire process. The managing attorney Christina Hunt wasn't any help and supported the behavior. They misplaced an Earnest Money check and used the wrong PAC, and no one was apologetic for it!! They also ran 1 1/2 hours late for our closing. It takes alot to get me upset, but their service was completely unacceptable! I will never use them again."