Costco Tire Center

"Had to rebalance my tires twice in one week because the weights were thrown off. Brought my car in Monday and it’s still not fixed 6 days later. When you call, you’re either put on hold for an excessive amount of time, or they don’t pick up. This was my 3rd call today and I do not know when my car will be ready. Hire more people, retrain your team, and fix my tires."

"My tire center purchase experience was disappointing. They had to order my tire from TN. It took four more days to get here than was promised. I had to call several times to check on arrival. I was told they'd call me. Noone did. The tire sensor continues to show. When I took it back, I was told they couldn't help me today. The tech was very nonchalant. Never again! I'm done with Costco tire center, and will ensure friends and family know to not buy here."

"I've had my costco tires for several years now. I moved to this area recently and was happy to know that there was a tire center near me. Unfortunately this service is on another level of bad. At my old costco, rotations took about 1-2 hours, sometimes less. A puncture repair would be done within an hour. My most recent puncture repair here took 6 and a half hours. While I was dropping my car off, the phone at the front was ringing non-stop, so calling is pretty useless it seems. I'm taking my car to another tire center for my rotations/punctures from now on."

"I asked them 2x to keep my 2 nice tires. They put a dry rotted tire on the spare and in the back of my truck. No 2nd tire.. The same salesman I told I wanted to keep the best 2 tires acted like the dry rotted tire was my good tire. After I told him the tire looked like "shirt" his memory was jogged. I walked with him to the tire bay and told him "That's poor quality work. It should have never happened. No body listened to what I asked for." However, the manager listened and made sure it was right before I left. I hope this shop wasn't trying to take advantage of a woman and her 22 year old truck."

"Technician here should be further trained. Purchase a new set of 4 tires online and installed at this place. Not in a good balance and returned after a couple days. Rebalanced but my car still vibrated after 60 mph. Meanwhile my tires were inflated to 40 with 35 recommended on door. Not believe in this location any more so went to the Sandy Springs Costco. Told them it was the 3rd time trying to balance the tires. They assigned a lead to me. Finally my car was okay."