Kleenerly

"We were referred to Jon and the Kleenerly Company to help manage and rotate rental & housekeeping duties when we were first interested in purchasing an AirBNB to rent out. We can say that the Kleenerly experience has made this purchase decision so easy and beneficial that we would definitely recommend them for their services! Both Jon and Jhonathan have been knowledgeable and very responsive with any questions and concerns that we've had. Keep up the good work Kleenerly!"

"We hired Kleenerly a couple of months ago for property management and have been working closely with Jhonathan. From the beginning, Kleenerly's efficient communication, flexibility and knowledge has enabled us to swiftly setup our STR. Over the past couple of months, Jhonathan has worked diligently to deliver exceptional customer service to our guests, generating 5 star reviews within the first five guest stays. Jhonathan has maintained constant communication about any relevant issues as well as updates on things that are going well! Jhonathan is a pleasure to work with and treats our property as if it were his own. We are excited to continue our partnership with Jhonathan and Kleenerly!"

"They did an absolutely fantastic job! I am Super happy with their service! They were Courteous, professional and quality enhanced. I was impressed by their extensive knowledge about Airbnb."

"I have been using Kleenerly for a few months for AirBnB turnover services and I would not recommend them to anyone. My contacts are consistently not responsive, and I’m currently scrambling to reach someone because they haven’t assigned anyone to clean the unit before my guests are scheduled to check in today. I wish there had been more honest reviews before I decided to partner with Kleenerly, so I hope this helps someone else avoid negative experiences like the ones I have had."

"Our AirBnB host was using Kleenerly’s services. We showed up and the unit was not turned-over from the last guest - sheets were still half-pulled off the bed. We ended up having to make the bed ourselves as we were not left with very many other options at the last minute like that. Kleenerly sent a cleaner the next day. They were supposed to be there around 11 am, but they didn’t arrive until closer to 1 pm. As we waited around for them to complete the job, we noticed more than just the cleaner was entering and exiting our unit. A total of 4 adults and 3 children were in our unit while the cleaner was in there cleaning our unit. Meanwhile, all of our stuff was in the unit. I can only speculate as to why there were seven people in our unit while we were away, while only one (maybe two) people should have been there cleaning. But we didn’t get the unit turned back over to us until after 3 pm. It took the cleaner 2 hours to do what should have taken 20-30 minutes max for a two room unit. We crossed paths with the cleaner on her way out, and she remarked that she wanted to make sure the place was perfect for us on account of what we walked into initially. But then she added that they didn’t touch any of our stuff, that she only cleaned around it. We get back into the unit to find nearly all of our stuff had been moved. Thankfully we found nothing missing. And it appeared that she did a good job cleaning and resetting the room. However, we found the sheets that were placed on the bed to have stains. Considering that the cleaner and six strangers were in our two room unit while we were away for them to clean, we already didn’t feel safe staying there another night, so we opted to check out of the AirBnB and find new accommodations for the night. We also recommended to our host that they fire Kleenerly and find new housekeeping services."