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Havana Ford, Inc.
302 South Main Street, Havana, Florida, United States
About the Havana Ford, Inc.
Havana Ford, Inc. is a reputable car dealership located at 302 South Main Street in Havana, Florida. As a trusted Ford dealer, we offer a wide selection of new and pre-owned vehicles to suit every budget and preference. Our knowledgeable sales team is dedicated to providing exceptional customer service and helping you find the perfect vehicle to meet your needs. Visit us today to experience the Havana Ford difference and drive home in the car of your dreams.
Photos of Havana Ford, Inc.
302 S Main St, Havana, FL 32333, United States
Opening hours of Havana Ford, Inc.
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Havana Ford, Inc.
"My first time dealing with a dealer and it couldn’t have been any better. Highly recommended"
"Dropped my Ford off there, didn't have the computer working, no phone call to let me know. Then says didn't have extended warranty. They didn't even look at my truck. Service tech was unprofessional and made a comment that I had truck lifted with bigger tires. I have the truck leveled. No bigger tires. I lost time from work when I should have and will not be coming back. Will not be buying another Ford."
"If you need repairs to a vehicle done, do not go to Havana Ford. Do not allow any of your family members go to Havana Ford. My father had a door ajar light malfunction on his 2018 F250. He took his truck to Havana Ford to fix the issue. I have the exact same truck and the same issue at one point. I purchased (from a different Ford dealership) the replacement sensor which was $30 before shipping and handling for my truck and replaced it in a little over 20 minutes time. It was a very easy fix. I unfortunately do not live close to my father, so I was not able to fix his truck for him. My father is a senior citizen and not very mechanically inclined like myself so he chose to take it into Havana Ford. These people noticed my father's age and lack of mechanical skill and chose to rip him off. They charged him over $500 for an assembly that was not needed for the repair and for 3 hours of labor. I contacted a friend of mine that currently works at another Ford dealership and was completely stunned when I told him this situation. In his words, "The repair is always charged for 1 hour. It takes 20 minutes for a good mechanic and 40 minutes for a bad mechanic to finish the job. The time is rounded up to the next full hour." The unprofessionalism of Havana Ford to take advantage of my father is truly atrocious. Heed my warning people of Havana/Tallahassee and the surrounding area, do not give your business to this service department."
"Frank West in the service department was so helpful and informative about some warranty work our vehicle needed. He was attentive to our situation and helped get us through the process as quickly as he could. I would recommend Frank at Havana Ford where you don’t feel like a number!"
"The service, sales, and accounting staff are excellent. This whole experience has just been exceptionally different than what I’m used to. We had issues with the Ford dealership that we usually go to that spanned on for over 2 years; after coming here to Havana Ford instead, I was treated with respect, courtesy, and extra mile service. Kristy (Service Advisor) was very nice, Mike(Service Manager) was very professional, hardworking, and knowledgeable. The service technician(Didn’t get his name) was very pleasant (he actually voluntarily came out of the service bay and met me at the vehicle when I was dropping it off, and listened to me explain a few of the concerns we were having with the car) and even one of the sales personnel unintentionally went above and beyond(I was sitting in one of the vehicles on the lot; freezing and waiting on an update on my car, and the sales guy came out and offered me the key to start up the car while I wait). The receptionist was also pleasant every time I’ve called. I needed to handle business related inquiries with Joy in the accounting department and she was phenomenal as well. One of the biggest things I commend this dealership on is that EVERY SINGLE STAFF MEMBER DOES THEIR JOB.... CONSISTENTLY....And they do it well! They answer the phone, they stay in contact with you, they are always respectful, they are just always working together from manager on down. It’s just a completely different experience from what I’m used to back in Tallahassee. Can’t thank them enough for the experience! - Shane Brewster"
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