Roberts Automotive

"We were stranded on the interstate and the woman hung up on me. I understand that they take appointments only but I asked if they could make an exception since we were stranded within a mile of them. She was so rude and hung up. I was in tears. It was like I did something wrong for calling and asking a question. Our tow driver recommended them. We ended up getting towed to Atlanta Global Mini dealership and they were wonderful. It was a fixable problem and we were on our way. Like I said I fully understand it they are appointments only but could you show some empathy and explain it nicely to the next desperate motorist?"

"Great customer service,excellent mechanic and superior craftsmanship compared to Jackson Mercedes.I'm extremely pleased with their work on my Mercedes S550 and more recently my Jaguar xj and wife's xf."

"As always James Roberts knows what he's doing. Had my X5 in there several times and slowly hut surely he cured her sickness. Injectors first, subframe/shock bushings next, then finally a simple fix with the torque converter, which I thought was a misfiring injector (felt exactly like one) but nope it was the torque converter and he fixed it right. Up can't thank the man enough for his vast knowledge honesty down right damn good work. Will be back but hopefully not for a long time."

"Literally the best repair shop I've ever been too. Fast, reliable, professional, and any time they call you to update you about your car, it's mr Roberts himself that calls. You might get your car fixed cheaper elsewhere, but it won't be as fast, and they won't do as good of a job."

"James Roberts and his team offer the most professional, competent and trustworthy service and repair facility I have ever had the pleasure of using. They only sell you what you actually need, and at very fair prices. This is why they have the most loyal customers of any shop I have ever encountered! That you could eat off their shop floor is indicative of their attention to detail and the quality of service they deliver."