The UPS Store

"Although offline, they will accept Amazon returns providing “offline” printed labels that do not offer much if any detailed information. Phone service for follow up is not supported and when in store for a in person follow up then faced with a reminder of what other costumes have already voiced their concerns about for this location; very assuming young adults that have little to no notion of what costumer service, past your standard greeting, is like. Day plus after the offline conundrum and package is un accounted for (@ our end). Will not return to this location even if the un accounted for package ends up in the lost and found. It is understandable that these returns and some of us clients when experiencing technical issues can be a bit challenging; however, your costumer service representatives, should be mature enough to process costumer inquiries (provided these are properly expressed) w/o the assuming, interrupting, elementarily re-explaining to the then victimizing after their behavior triggered an adult’s response to their children like behavior. Very un- satisfied costumer on this end."

"This location refuses to print things for its customers. Refuses Amazon returns. They have been sending customers to Office Depot for 2 months. For now on I will go to Live Oak as this location is filled with lazy incompetent children. "You can count on the printing professionals at The UPS Store Lake City to help you make a lasting impression. We offer a wide range of printing and copying services to help you promote your small business or prepare for your personal event or presentation. Place your order online or stop by our store to get started." ~~ what a joke"

"Terrible customer service. Rude and unhelpful. Literally told me to go somewhere else. I guess they don't like making money? Came back after submitt8ng a print order online only to be told they couldn't do that either. False advertising online and on the windows. Still telling me to go to another business. Rude teenage employees that don't seems to want to do their jobs. And no manager on-site...?? How is every other UPS store can print things but this location is so incapable. And I can't get a refund on my paid for print order."

"I don't know who runs this store but they're doing a horrible job. They never answer their phone. And it goes to a private voicemail which is full. Their internet is always down. I've been trying to send out a return since New Year's. I gave up and just went to the Live Oak UPS store they're much better and nicer anyways."

"I brought in two boxes of separate Amazon returns and later in the day only one showed up as received. I went back to the UPS store because the phone kept going to a full voicemail. When I tried to explain to the clerk she got the manager who was RUDE and laughed at me telling me that I don’t know what I am talking about!!! He certainly made this frequent customer decide to take my business to Gainesville 42 miles away rather than give my business to someone who abuses their customers!!! I NEVER had a business treat me so horribly!!! Beware they don’t value their customers!!!"