The UPS Store

"I had a package that needed to be dropped off TODAY. I was 2 minutes late and they refused to let me in even though they were still helping another customer. I did not bring it in earlier because I have had COVID. Next time I will infect the entire store!!! I tried to plead with the female that the package had to be dropped off today but she did not care. She had no empathy for my situation which is about right for the employees at this store! Also, as an added bonus....In my experience the two white females I have had the unfortunate pleasure of running into have been rude. The other thing I have noticed is if you have an Amazon return they are even more than just rude. Get over it, it is your J.O.B!"

"I stopped in to this UPS store to get some papers notarized. Nysiah was the lovely person who took care of me. She was very polite and personable!! Great Customer Service by her!"

"If you need assistance see Nysiah, she has superb customer service skills, a great personality. She went above and beyond to help us with notarizing paperwork, extremely informative, attentive to detail, patient and overall made for an easy transaction that otherwise could have been a nightmare. Thank you! Highly recommend this location."

"Nysiah tracked down my package that would have been sent to an incorrect address. She went to great links to find the package and correct the address. Throughout the process, she was pleasant and extremely helpful. Nysiah Is the best!"

"This was my first time visiting this location on Watson Blvd today. I had the pleasure in being serviced by Amanda. Amanda was very professional, pleasant and efficient. It's vital to any establishment to have associates that will provide conducive atmosphere that allows customers to receive great customer experience. Thank you Amanda!!!"