Interstate National Truck & Trailer, LLC
406 Martin Luther King Junior Parkway South, Phenix City, Alabama 36869
About the Business
Interstate National Truck & Trailer, LLC is a reputable car repair institution located at 406 Martin Luther King Junior Parkway South in Phenix City, Alabama, United States. Specializing in truck and trailer repairs, their experienced technicians provide top-notch service to keep your vehicles running smoothly and safely on the road. With a commitment to quality workmanship and customer satisfaction, Interstate National Truck & Trailer, LLC is the go-to destination for all your truck and trailer repair needs in the Phenix City area.
Reviews
"Avoid if you don’t wanna be ripped off Charged me three times what the repair should’ve cost and it failed in less than 90 days. Was traveling when I had to get the repair, so couldn’t take it back to him to make him fix it so can’t get any money back just had to pay for the same repair again. I would give less than one star if that rating was available"
"If there were Negative stars, that's what they would get. DO NOT USE. THEY ARE SCAMMERS!!! I called in and asked for their rate to replace a tractor seal, and they told me it was $95 an hour plus parts. They did the job in 2 hours, and they charged me $603.46!!!! When I called to ask, Kenneth the man who Knew exactly what repairs I needed from the beginning, said that he had to go by the book, seal replacement is minimum 4 hours, so they charged 4 hours therefore I was charged double. Something that he PURPOSELY failed to mention, very convenient. After I paid him this ridiculous amount, less than 24 hours later, the seal that they "Repaired" so well, gave out again!!!! So, I called them and asked to speak to Kenneth many times, and the receptionist said each time that he would call me back and that he was conveniently occupied at the time. Its 2 days passed, and they don't even answer my calls. These people STOLE my money, fixed nothing and won't reimburse or take responsibility for the horrible job and SCAM that they pulled through. DO NOT USE!!! Please contact me if u want details about them and proof, I've got receipts! I attached the seal they "fixed" less than a day after."
"I usually just go on my way, but this shop took me through the ringers. Sat there from Friday evening till about 10 Sunday night after being told lie after lie. Needless to say after 3 days and $925 later I got rolling. Here’s the kicker, it’s a 24 hour shop (they charged me for “after hours”, charged me for them to run to their other shop to get the part (which took 3 days), THEN CHARGED ME 2 HOURS OF LABOR THAT I DONE MYSELF. Let alone the price of the part ($450 used). So if you’re ever around one of their 3 locations, and need help... I’d call someone besides these nitwits. I wouldn’t have given them any star, but it requires on to leave a review."
"Very rude people, I thought they were good people at first, but I had to learn the hard way, never again, lessened learned. There so called Mechanic Dave is a joke, he installed my upper and lower ball joints incorrectly, he is very unprofessional and very slick with it, I guess they thought I was just gonna let them take my trailer from me, I would strongly advise for anyone not to leave anything on their property, they believe in filing for Abandoned Title in a Heartbeat cause they have all the resources to do it with, Very Dishonest people, Lesson Learned"
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