Opelika Chrysler Dodge Jeep Ram Service & Parts
801 Columbus Parkway, Opelika, Alabama 36801
About the Opelika Chrysler Dodge Jeep Ram Service & Parts
Opelika Chrysler Dodge Jeep Ram Service & Parts is a trusted car repair and parts store located at 801 Columbus Parkway in Opelika, Alabama. Our skilled technicians are trained to handle all types of repairs and maintenance services for Chrysler, Dodge, Jeep, and Ram vehicles. Whether you need a routine oil change, brake replacement, or engine repair, our team is here to help. In addition to our repair services, we also offer a wide selection of genuine OEM parts and accessories for your vehicle. Visit us today for all your automotive needs.
801 Columbus Pkwy, Opelika, AL 36801, United States
Opening hours of Opelika Chrysler Dodge Jeep Ram Service & Parts
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 15:00
Sunday:
Closed
Reviews of Opelika Chrysler Dodge Jeep Ram Service & Parts
"This car dealership is deceptive. I was there purchasing a 2023 used vehicle. I kept asking about the warranty on the car, but the salesperson kept avoiding the question. After being there over 3 hours, I find out once I'm in the finance office that there was no warranty on the car, I had to purchase a warranty on a car that had less than 3000 miles on it. It should not have taken 3 hours to get that IMPORTANT information."
"I visited the service department. My friend has a Chrysler with electrical problems. The car was there for over 6 weeks. You would think when you take your car to the dealership for repairs that it would not take this long and you would be in good hands . Well, this is not the case at this location. The worst part is that they did not offer a loaner car. My friend had to pay for a rental car for weeks. There was no sense of urgency to repair this vehicle. The car ran for almost a week, and the same problem occurred again. This time, he was given a loaner. I would never have my vehicle serviced here. The expectation is that the car was made by them, they should be able to repair their own product. It's totally ridiculous. My friend has been in the loaner for over 2 weeks with no end in site."
"I was nervous after reading the other reviews, but I came in for a recall issue and to get some other service done and had a great experience. The employees in the Jeep service center were very friendly and knowledgeable and performed the service in a very timely manner. The labor did seem slightly on the expensive side but I am very happy with the work they did."
"Have been having bad experiences since attempting to visit dealership, had issues with a new vehicle with less than 25000 miles that was experiencing issues , had to schedule 3 appointments before receiving service ,first appointment canceled due to not enough workers, second appointment cancelled bc was told only do oil changes and minor work on weekends.. why don’t the representatives taking the calls know this .. Finally went in for 3rd appointment, really still no assistance was advised that I have to leave my vehicle And they’ll call when they figure out what’s wrong… every customer don’t have the availability of leaving their vehicle for days for issues a customer is having with a fairly new car still under warranty, their seems to be no rush on fixing things, the average person is employed and may not have an additional vehicle for use, additionally the advisor is not personable at all and always look aggravated and mad, every experience with him have been bad he’s not rude but ignores you ,barely respond ,and he’s not personable at all.. The business will lose a lot of business due to the experience itself …Their needs to be a more motivated , personable advisor working with customers; someone whom is able to relate and interact with the customers, sometimes a business suffer due to the lack of personable and relatable staff.Nobody wants to spend their money with a business where there is no sense of urgency or importance.I Hope this reaches someone thats willing to take constructive criticism and make a change."
"They over charge and are scummy. I brought my car in concerned that it was using more oil than I am used to. There wasn't any oil on the pavement where I parked. They said that the oil pan gasket needed to be replaced. Got it back from them and it was DUMPING oil. Brought it back to them and they said the valve cover gasket needed to be replaced. So I took it to Franklinton Auto where they redid the work for a fraction of the cost."
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