REVOLUTION Mercedes-Benz Specialists 210 Dekalb Industrial Way, Decatur, GA 30030

"This was my second visit there. Both times Sean was my service agent. Very nice gentleman. They were quick, efficient, explained everything in print and by email. The only thing I could find to complain about was the waiting area was so cold. LOL I if you have a Mercedes that needs repair, I would choose them over the dealer."

"I've been to this place for about 12 years, and I had serviced 4 different models from ML, E320, CLK500, and GLK. They are very professional and experts. They won't recommend getting service unless it is needed. Their recommendation is easy to follow with the color coding. The best part of all, they use the original factory parts with a fraction of the cost on parts and labor. Since they are so great at what they do, there's time I feel as if I am not valued. They are not as friendly as I hope for. Sometimes, when I called, most of the time, I felt they were bothered. Some of them are not very approachable and cocky, but they will answer your questions regarding recommendation. I barely see them greet with a smile, ask how I am, or even thank you. I will be the first one to say it as if I demand them to say it back, lol If you have been a loyal customer for many years who brings you business, as a business owner myself, I would acknowledge and make sure that customer is appreciated. Especially when I spent average $500 to 5k at max on a visit for the last 12 years!! For the first time, however, I was pleased with their overall customer service. Sean began to serve me, and he is the best by far from my decade experience here. I highly recommend him for his knowledge, patience, and consideration. Because of my last visit, they earned a full 5 stars. I recommended to all my family and friends here."

"I have been coming to Revolution for regular maintenance and major car services, and I am always very pleased with their work and professionalism. I’m so happy that I came to learn about them. Everything is always a seamless transaction from approving service recommendations and requirements to renting a loaner. And their loaner agreement is unmatchable! I always feel good about leaving my car in their hands."

"I recommend this business for any Mercedes Benz owner!! The customer service is stellar!! The technicians are highly skilled and keep my car running perfectly. Also, a special shout-out to our Service Advisor Sean, He is very detail oriented and is wonderful explaining the details regarding our car and providing great recommendations ! We will always be a recurring customer!!! thank you guys for all that you do! Dana and Aaron Lewis"

"I have an OLDER Mercedes that takes a seasoned mechanic to work on. Revolution is professional & reasonable. Good customer service is hard to come by these days."