Lugones Mercedes Benz
1385 English Street Northwest, Atlanta, Georgia 30318
About the Business
Lugones Mercedes Benz is a reputable car repair institution located at 1385 English Street Northwest in Atlanta, Georgia. Specializing in servicing Mercedes Benz vehicles, our skilled technicians are trained to provide top-notch repairs and maintenance services to keep your luxury vehicle running smoothly. With a commitment to excellence and customer satisfaction, Lugones Mercedes Benz is the go-to destination for all your Mercedes Benz repair needs in the United States.
Contacts
1385 English St NW, Atlanta, GA 30318, United States
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I had been going to these guys for almost a year and they have never disappointed me. They have great customer service, super friendly, and just all-around good guys. I highly recommend them. ♥️"
"I've been a customer for over 10 years The staff has impeccable customer service.The staff is also Friendly & Very Professional. Every time my car needs to be serviced, I make sure to bring it to Lugones and they get me back on the road in no time! I would definitely recommend them to anyone who owns a Mercedes;)"
"I have an 85 MB 300CD that loves hanging out at Lugones. Seriously, my car has been more problematic than I expected based on previous experience and I have needed serious work done. These guys are a solid shop and can be trusted with your baby. I have never had them do any work without talking to me first. Strong recommend."
"Horrible service! Jesus the manager/owner not sure which, was unprofessional and gave little to no respect to me as a customer. The dash on my MB went out and Jesus told me he would take care of it. Logical thinking on my part is that he would do a standard diagnostic check. He did not, and when the supposed repaired dash returned, my car was inoperable. Now he decides to do a diagnostic check. My car wouldn't start, and there were problems existing beyond my imagination. Jesus response, "Bring me your spare key, it could be the car doesn't recognize the key." Seriously! After having my car for over three weeks Lugones took no personal accountability for their actions and the mechanic on duty told me the problem was never my dash. Nonetheless, I was charged $1105, for what? When I asked for a diagnostic he couldn't provide one, Jesus told me what the charges were and that was it. Unsolicited advice, don't patronize this business, if you do, be sure to ask for a complete diagnostic check and cost before work commences. Lastly, when I dropped the car off it was clearly stated, "Don't do any work before you let me know what the exact problem is and the cost." Jesus agreed, after two weeks with no call, I called only for him to tell me my car was acting up and a week later he gave me the cost of the items he supposedly fixed without my authorization. Long review, I apologize, but I'm pissed, and my wife will tell you, that's no easy task. Thanks!"
"Great service! Best mechanic we have ever used. Always fair, timely and keeps you up to date on what is needed prior to doing any work. Very helpful in explaining things to non-mechanic types. Very reasonably priced. Been going there for almost 20 years and always very happy. We highly recommend Lugones!"
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