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Firestone Complete Auto Care
2922 Canton Road, Marietta, Georgia, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 2922 Canton Road in Marietta, Georgia. With a team of skilled technicians and state-of-the-art equipment, we provide a wide range of services to keep your vehicle running smoothly. From routine oil changes to complex engine repairs, we have the expertise to handle it all. Visit us today and experience the quality service and competitive prices that make us a top choice for car care in the area.
Photos of Firestone Complete Auto Care
2922 Canton Rd, Marietta, GA 30066, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"I have been using this Firestone station for over 20 years now. I have always been treated with courtesy. I have seen managers as well as technicians come and go yet this station maintains it's proficiency as well as staff integrity. They keep their customers informed on what is going on during the maintenance job. I recommend this Fire Stone Station."
"Pleasant experience every time, and I come more than I want to. The employees at the front really make it easy to want to come back. They’re fast at ordering parts and having everything set and ready when I arrive or when I leave my car there. They remember small talks from previous visits and everything, and it’s not just one particular person. It’s everyone at the front. Nigel , Griffen , Tom & Willie Fast ,Easy, Pleasant, Consistent"
"I stopped by this Firestone on my way home from work without an appointment and Wayne greeted me right away and was very helpful in addressing my problem .My tire indicator light was on so he put air in my tires & reset the indicator light. He was very attentive to my questions and professional. I will be back for future service!"
"It's been 2 years since I have been back to my Firestone. Because quality of service and customer service attitude was just horrible. I took my 4 vehicles to another service provider. That said I have looking to try again. I am glad I did because our new manager Billy Hutchins. He is focused on rebuilding the grass roots community they once had at this location. I hope the district managers learn their corporate attitude is lacking. Also the main reason they had to purchase their main competitor due to corporate inability to reinvest in location with proper equipment are too slow and not showing any value back into the community they should be stewards to Billy if fighting for us again. And let's not forget David L. He is and has been a highly valued employee to me directly. So glad he stayed with us and is a great player for Billy to rebuild. I have a renewed faith in this team. Please give them a try again and get an oil change and introduce yourself to Billy and tell him your story about why you left so he can relay this back to corporate that really need to get the message."
"It's a shame to have to write a review like this. Yet we are lucky we are able to protect one another through Google and other services that let the world know who is fair and who is not. AVOID THIS CANTON ROAD MARIETTA FIRESTONE LOCATION AND MANAGER LESLIE OR YOU WILL LIKELY BE RIPPED OFF. Firestone corporate policy is to GUARANTEE their tire repairs so if you get a tire plugged you can return to ANY Firestone and they will repair that plug for FREE. Unfortunately I was not near the original location (Perimeter) but I called them and they said I can go to ANY location. I went to the CANTON ROAD FIRESTONE and before the Manager LESLIE even LOOKED at my tire, she said they can't repair a problem plug a tire in the same spot if it was leaking (which completely opposes what the guarantee is) She said their repairs are NOT FREE AND THERE IS NO GUARANTEE. AND before she even looked at the tire she said I probably need a NEW tire. I called the Perimeter location and asked them if I misunderstood their policy and they said I was correct. I asked them to speak with LESLIE who despite the conversation she REFUSED to follow the guarantee. I decided to leave and go back to the Perimeter location and asked LESLIE to just fill the tire with air and I would go to the Perimeter location but she REFUSED and told me I can fill it AT THE GAS STATION ACROSS THE STREET. What a shame for FIRESTONE to have a Manager who is ruining their business and the Firestone name. And what a disgraceful and unethical business they are running. People pay lots of money for Firestone franchises and one disgruntled employee with a little bit of power can completely destroy a business."
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