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Firestone Complete Auto Care
2720 Town Center Drive, Kennesaw, Georgia, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care in Kennesaw, Georgia is your one-stop shop for all your car repair needs. Our experienced technicians are dedicated to providing top-notch service and keeping your vehicle running smoothly. From routine maintenance to major repairs, we have you covered. Visit us at 2720 Town Center Drive for reliable and trustworthy service.
Photos of Firestone Complete Auto Care
2720 Town Center Dr, Kennesaw, GA 30144, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"I have had multiple issues with several workers at this Town Center location. Previously, work with Ed. He was personable, reasonable, and really cultivated a family atmosphere. Ed made me feel like he truly cared about me. His customer service was impeccable. I always left feeling taken care of and valued. I’m guessing he retired. I think that was a huge loss for this location. I’ve tried to overlook the rude and cold hearted customer service I’ve experienced since Ed left. I’m passed my limit of providing patience. I will NEVER return to Firestone after this last experience. It’s truly sad because I used to recommend Firestone often. Now, I deter people from Firestone based on the terrible customer service I’ve received these past couple of years. The staff there need training from more experienced seniors who actually value the customer and not only the bottom line. They are a hindrance to retention of customers. If that matters to you, I’d advise strong monitoring for improvement."
"I took my car to this location quite often because I thought they were honest, but things change. My brake light went out and I asked Firestone how much it would be to fix it. They told me 70 bucks. I went to an auto supply shop, purchased two bulbs for 11 bucks and replaced my light in 5 minutes. Firestone tried to charge me 70 bucks for a 5 minute job. Dishonest."
"I drained the battery in my car while at the mall so I called Firestone to see if someone could help me jump my car. A very nice gentleman (really long dreads) came to my rescue. He saved me a lot of time, and I’m grateful for his kindness and willingness to help. Thanks again!!!!"
"A great car place! Gets the job done! A very trustworthy company. I still use them when even though I moved over a few states. This location is very good. They are friendly and quick (for a car place)."
"Dre greeted me on an early Sunday morning following a noticed bulge in my wheel well. Dre sniffed out the new tire I would need and it was swiftly switched out for a new one. Price was reasonable and the service was exceptional. I’m an out of towner and I didn’t know what to expect, but the service and product were of exceptional quality."
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