AutoZone Auto Parts

"If you hate your job just quit and find something else. Was in this store 3 days ago and the service was terrible. I came in the store that morning and no other customers were present, so I went to the back searching for some hose clamps and there was an associate in the back as well so as I continued to search for hose clamps I found one and kindly tried to ask the associate if there was any other kind in the store. Now, this guy was only 5 feet away from me and you could hear a pin drop in the front of the store so when I asked him he totally ignored me and walked to the other side of the store and I know he heard me because when he got to the other side of the store he looked at me out the corner of his eye. There is more to this situation that’s why I can say this is discrimination. I spend hundreds of dollars at Auto Zone but that will change now. Description of the associate short, middle age, slim black guy with long dirty nails. Don’t take your job for granite because someone else would appreciate it. The associate name is Arnesto and this seems to be normal for this guy because other associates from a different location know about this guy’s attitude. Amazon, Ebay and other online stores have the same parts at lower prices without the attitude."

"Went in tonight while it was raining for some new windshield wipers and the person working there wasn’t helpful at all. I asked him to come outside to look at the windshield wipers & he told me he wouldn’t go out because it was raining…..I didn’t catch his name but he tried to charge me $65 for the wipers which I know wasn’t right. He was extremely sarcastic. I called to get a second opinion from the autozone on veterans memorial and my windshield wipers only cost $7 each. I called back to ask if he was the person I dealt with and he says “I don’t know am I?” Don’t know if he was having a bad day or what but his service was rude from the moment I walked in."

"The check engine light was on for my vehicle so I decided to stop by Autozone on Thorton Rd in Lithia Springs to have them check it out. Their representative, Jeff, quickly performed a diagnostic and provided a recommendation of the possible problem. Based on his recommendation, I was able to correct the problem and the check engine light is no longer on. I appreciate the prompt, courteous and professional service provided by Jeff."

"9/26/23 I went in to purchase brake fluid i asked if they put it in the car, A tall black lady with braids said “we don’t do that boo” so what do you do exactly as an auto shop. It was so nonchalant and mean spirited i had my 2 year old daughter with me. Customer service goes a loooong way & if she didn’t want to do her male co worker could of. Also she made me use the self check out instead of simply checking me out seems as if she doesn’t want to work. 0/10"