Pak Mail,

9925 Haynes Bridge Road, Alpharetta, GA 30022

"I recently worked with Victor from this Pak Mail location to sort out a DHL issue. Victor was willing to go above and beyond to work with me with DHL. I would not receive such positive outcome without his assistance. Thank you!"

"Highly recommend! Victor (owner) is super nice, detailed, and double checks to make sure he got everything right before the work is performed. They are competitively priced as well when it comes to international shipping. Nice work all the way around."

"Credit card fee of 3.5% is high and would be nice if they disclosed it while you are there. Next time put the credit card receipt that shows the extra 3.5% on top of the fedex receipt that doesn't show that charge. Also, sending me away from the counter to help someone who walked in after me making me wait 10 minutes was frustrating. Had you simply answered my questions i would have been out of there in 5 minutes instead of 15 minutes."

"Absolutely ridiculous poor customer service. Had a package to pick up and was told that it was not there. I showed them my tracking information and that it was left at front desk and someone named Victor received it. Only person there was a man who did not want to give out his name. Realized that TWO other ladies were having the SAME issue, both couldn’t find their package but had gotten messages that it had arrived to this facility. Long story short, guy at the front desk wasn’t doing anything to help any of us out with the situation, just kept saying that they were not here.. He doesn’t bother to check around more until we all just kept insisting that our packages were here and finally after maybe 30 minutes he checked again and realized that yes all three of our packages were there. Please don’t use this package facility, it is not worth it. You might end up losing a package just cause someone didn’t bother to do their job properly.."

"Excellent customer service. I needed to mail 3 boxes from Georgia to California, and they weighed about 50 pounds each. Victor took extra time to help me find which carrier would be the most affordable, and helped me distribute the weight among the boxes so that they would all be equal. He then recommended that we cut down the boxes so that the dimensions would be smaller and cost even less. He stayed an extra 30 minutes after closing time to help me, and saved me a ton of money!"